Peter Cota
Violet
Summary
Dynamic and dedicated professional with experience at McDonald's, Taco Bell and excelling in customer service and sales expertise. Proven ability to multitask and maintain high safety standards. Recognized for fostering a positive dining experience, Working and learning in a fast paced environment and effectively addressing customer needs, contributing to team success in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
12.2024 - 05.2025
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Collaborated with team members to complete orders.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Prepared products following restaurant, health, and safety standards and procedures.
- Took orders, prepared meals, and collected payments.
- Stocked shelves to organize aisles in assigned department.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Cashier
Taco Bell
04.2024 - 10.2024
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked with floor team and managers to meet wide range of customer needs.
Education
High School Diploma -
John A Rowland High School
Rowland Heights, CA06-2024
Skills
- Cooking
- Knotting expertise
- Multitasking and organization
- Ordering procedures
- Safety awareness
- Sales expertise
- Inventory restocking
- Hospitality service expertise
- Cleaning
- Flexible schedule
- Supplies monitoring and restocking
- Fast learner
- Fast Pace Worker
Timeline
Crew Member
McDonald's
12.2024 - 05.2025
Cashier
Taco Bell
04.2024 - 10.2024
High School Diploma -
John A Rowland High School