TAMESHYLA EDMONDS
Winnsboro,LA
Summary
Dynamic and results-oriented professional with extensive experience across various roles, including a notable position at H&H TIRE REPAIR LLC. Demonstrated expertise in office correspondence and a proven track record of enhancing customer relationships. Excelled in roles requiring exceptional keyboarding skills and group leadership, consistently meeting and exceeding employer expectations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Secretary
H&H TIRE REPAIR LLC.
02.2021 - 11.2024
- Answered multi-line phone system and enthusiastically greeted callers.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained daily report documents, memos and invoices.
- Maintained electronic filing systems and categorized documents.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Key Holder
Dollar General
03.2018 - 12.2019
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Managed store personnel by delegating tasks and supervising daily operations.
Childcare Provider
NEW AND EXCITING CHILDCARE CENTER
01.2016 - 01.2018
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Introduced children to educational games and activities to boost learning.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Provided emotional support and guidance to children during difficult times.
- Liaised with parents and guardians to discuss child progress.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Cashier
Walmart
11.2014 - 09.2015
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
Housekeeping Room Attendant
Hilton
02.2011 - 01.2013
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Responded to requests from patrons for linens and toiletries.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Sorted, laundered and put away various laundry items.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA06-2024
Skills
- Phone reception
- Office correspondence
- Letter writing
- Requisition processing
- Keyboarding skills
- Payroll administration
- Drawer counting
- Opening and closing coordination
- Store maintenance
- Security control
- Child development support
- Classroom recordkeeping
- Group leadership
- Ordering cleaning supplies
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- Microsoft Office Specialist (MOS) - Microsoft.
- CAP - Certified Administrative Professional
Languages
English
Full Professional
Timeline
Secretary
H&H TIRE REPAIR LLC.
02.2021 - 11.2024
Key Holder
Dollar General
03.2018 - 12.2019
Childcare Provider
NEW AND EXCITING CHILDCARE CENTER
01.2016 - 01.2018
Cashier
Walmart
11.2014 - 09.2015
Housekeeping Room Attendant
Hilton
02.2011 - 01.2013
- Microsoft Office Specialist (MOS) - Microsoft.
- CAP - Certified Administrative Professional
High School Diploma -
Penn Foster Career School
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