Sabrina Donnell
Greenwood,LA
Summary
Driven and dynamic, I enhanced guest experiences at Orlandeaux Cafe by leveraging exceptional customer service and hospitality service expertise. Demonstrated proficiency in sales techniques and food safety practices, contributing to a significant improvement in customer satisfaction and dining efficiency. Adept at relationship management and a quick learner, I excel in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Server
Orlandeaux Cafe
03.2023 - Current
- A server I greet the tables take there orders serve them there food make sure their time is wonderful have a great time. Use customer service with a smile and give them the best experience in the restaurant.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Denny’s
Server
01.2021 - 11.2023
- Started as server but worked the way up to doing orders and hosting.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Server
Posados
01.2021 - 03.2023
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Checked guests' identification before serving alcoholic beverages.
- Increased sales significantly by up selling higher-end products to customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Education
High School Diploma -
Huntington High School
Shreveport, LA05.2015
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Performance Improvement
- Dining area maintenance
- Daily specials memorization Am a fast learner Also can do a lot if shown or trained properly
Timeline
Server
Orlandeaux Cafe
03.2023 - Current
Denny’s
Server
01.2021 - 11.2023
Server
Posados
01.2021 - 03.2023
High School Diploma -
Huntington High School
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