Kyndal Leblanc

• Kept records of pickups and deliveries and obtained necessary signatures and receipts.
• Developed strong relationships with customers by providing professional and courteous service during deliveries.
• Improved route planning through the use of GPS technology, optimizing delivery times and reducing fuel consumption.
• Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines.

I took part in Scheduling appointments, Returning calls, Greeting customers, and Filling in for service advisors when not available.

• Assisted in streamlining processes for improved efficiency and reduced waiting times.
• Provided exceptional support to clients, addressing inquiries and resolving issues promptly.
• Served as an effective liaison between customers and other departments in gathering necessary information required for various transactions or requests.
• Successfully managed a high volume of customer interactions, providing prompt and accurate assistance while maintaining a friendly demeanor.

• Mentored new hires, resulting in stronger staff development and increased productivity.
• Developed innovative training materials, resulting in higher levels of trainee satisfaction.
• Consistently received high ratings on trainer evaluations, reflecting a strong commitment to excellence in education and professional development.
• Provided ongoing support for certified individuals, offering guidance as they navigated new challenges in their professional roles.