Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Ellis

Monroe

Summary

Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Petsmart
07.2019 - 08.2020
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Retail Sales Associate Cashier

Petsmart
08.2018 - 07.2019
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Managed returns and exchanges, resolving customer issues promptly and professionally.
  • Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
  • Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.
  • Worked collaboratively within a diverse team of associates reflecting varied backgrounds and experiences.

Education

GED -

Adult Learning Center
403 W South Ave, Winnfield, La 71483

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Time management
  • Retail sales
  • Reliability and punctuality
  • Cash register operation
  • Phone etiquette
  • Product recommendations
  • Product promotions
  • Petcare

Timeline

Retail Sales Associate

Petsmart
07.2019 - 08.2020

Retail Sales Associate Cashier

Petsmart
08.2018 - 07.2019

GED -

Adult Learning Center

Similar Profiles

CREATE PROFILE
Madison Ellis