Aaron Pitre
Oakdale
Summary
Dynamic manager with a proven track record at B&T Grower Supply, excelling in team leadership and customer service. Enhanced operational efficiency and customer satisfaction through effective conflict resolution and inventory management. Committed to fostering a productive work environment, driving team engagement, and achieving budgetary goals while maintaining high-quality service delivery.
Overview
3
3
years of professional experience
Work History
Manager
B&T Grower Supply
Forest Hill, LA
04.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Cashier
Sunoco Superette
Glenmora, LA
08.2022 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Streamlined checkout process for increased efficiency and reduced waiting
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
Education
High School Diploma -
Glenmora High School
Glenmora, LA05-2021
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff management
- Relationship building
- Operations management
- Project management
- Cross-functional teamwork
- Customer relationship management (CRM)
- Conflict resolution
- Inventory management
- Competitor research
- Computer skills
- Problem resolution
- Positive attitude
- Adaptability and flexibility
- Customer relationship management
- Good judgment
- Active listening
Timeline
Manager
B&T Grower Supply
04.2023 - Current
Cashier
Sunoco Superette
08.2022 - 04.2023
High School Diploma -
Glenmora High School
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