Abby Lynch
Lafayette
Summary
Organized and dependable administrative professional with experience in healthcare and office management. Skilled in scheduling, answering phones, data entry, customer service, and keeping daily operations running smoothly. Strong communication and problem-solving skills with a focus on helping patients, clients, and coworkers have a positive experience.
Overview
6
6
years of professional experience
Work History
Medical Assistant / Patient Care Coordinator
Duson Family Healthcare
10.2024 - Current
- Coordinate daily office operations and administrative workflows
- Manage referrals, insurance authorizations, scheduling, and patient communications
- Answer and route incoming phone calls, respond to emails, and assist patients with questions and concerns
- Maintain electronic medical records through accurate data entry, scanning, faxing, and filing
- Support providers and staff with administrative and operational needs
- Ensure confidentiality and compliance with HIPAA regulations
Office Manager
Cajun Fencing & Improvements
04.2024 - 10.2024
- Managed front office operations and customer communications
- Prepared invoices, maintained records, and processed paperwork
- Answered incoming calls and assisted customers with service inquiries
- Organized office files and supported daily business operations
- Managed office supplies, calendars, and scheduling
- Processed weekly payroll and maintained employee records
Medical Assistant
Duson Family Healthcare
09.2022 - 03.2024
- Managed patient check-in and check-out procedures
- Scheduled appointments and maintained patient records
- Assisted with documentation, filing, and administrative duties
- Answered phones and coordinated communication between patients and providers
- Maintained accurate patient information and medical documentation
- Collected and documented vital signs while supporting providers during patient visits
Emergency Medical Technician
Acadian Ambulance
07.2020 - 04.2022
- Responded to emergency calls and provided patient care in various settings
- Completed detailed documentation and maintained accurate records
- Communicated effectively with healthcare professionals and patients
- Delivered Basic Life Support services and assisted with patient assessments
Education
Some College -
Louisiana State University at Alexandria
Some College - undefined
South Louisiana Community College
Some College - undefined
Louisiana Tech University
Skills
- Administrative Support
- Multi-Line Phone Systems
- Data Entry & Database Management
- Scanning & Document Management
- Email Correspondence
- Scheduling & Appointment Coordination
- Filing/Faxing & Records Management
- Customer Service & Patient Relations
- Time Management & Organization
- Problem Solving & Communication
Timeline
Medical Assistant / Patient Care Coordinator
Duson Family Healthcare
10.2024 - Current
Office Manager
Cajun Fencing & Improvements
04.2024 - 10.2024
Medical Assistant
Duson Family Healthcare
09.2022 - 03.2024
Emergency Medical Technician
Acadian Ambulance
07.2020 - 04.2022
Some College - undefined
South Louisiana Community College
Some College - undefined
Louisiana Tech University
Some College -
Louisiana State University at Alexandria