Abdiel Marin Ramos

• Loaded, unloaded, and moved material to and from storage and production areas.
• Consistently lifted materials weighing as much as Number pounds.
• Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
• Reduced order processing times with streamlined picking, packing, and shipping procedures.
• Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
• Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
• Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
• Improved safety standards, conducted regular checks and maintenance of warehouse equipment
• Consistently worked on feet for 12 hours.

Lead Warehouse Supervisor - AAFES

Experienced warehouse leader with a strong background in inventory management, team supervision, and operational efficiency.

Delivered essential duties efficiently.

• Supervised and trained warehouse staff, ensuring productivity and adherence to company policies.

• Managed inventory control, conducted audits, and addressed discrepancies to maintain accuracy.

• Oversaw receiving, storage, and distribution of merchandise, ensuring timely processing.

• Enforced safety protocols and compliance with workplace regulations.

• Implemented process improvements to enhance efficiency and reduce operational costs.

• Operated warehouse equipment, including forklifts and pallet jacks, to facilitate daily tasks.

• Coordinated with internal departments to optimize workflow and resolve logistical challenges.

• Assisted in developing marketing campaigns targeted towards increasing guest loyalty.
• Actively sought out new methods for enhancing the customer experience.
• Performed quality assurance checks on products or services provided by the company.
• Performed administrative duties such as preparing reports or tracking data related to guest experiences.
• Created and implemented processes to ensure a consistent, high-level guest experience.
• Developed strategies for improving overall guest satisfaction scores.
• Conducted daily team meetings to discuss progress on projects and upcoming tasks.
• Maintained accurate records of customer interactions, transactions, comments, and complaints.
• Collaborated with other departments to coordinate services for guests.
• Responded to guests, including email, telephone and in-person inquiries.
• Greeted arriving guests to provide assistance and facilitate check-ins.
• Maintained guest satisfaction and loyalty demonstrated through multiple online reviews.
• Developed targeted marketing campaigns to enhance guest loyalty and drive repeat business.

• Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
• Vacuumed floors and dusted furniture to maintain organized, professional appearance.
• Cleaned bathrooms, including toilets, tubs, showers and sinks.
• Changed bed linens and towels, tidied up rooms.
• Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
• Replenished supplies such as drinking glasses and coffee cups in guest rooms.
• Sanitized all areas of the hotel lobby and public restrooms.
• Emptied trash receptacles throughout the property.
• Maintained a clean linen closet by folding sheets neatly on shelves.
• Responded to requests from guests regarding housekeeping needs.
• Inspected guest rooms after cleaning to ensure they were presentable.
• Reported any maintenance issues or damage to supervisors immediately.