addyson hemphill
Shreveport
Summary
Adept at fostering customer relationships and enhancing sales techniques, I excelled in high-pressure environments at Ernest Orleans, consistently elevating service standards. My strong multitasking ability and team collaboration skills contributed to a significant increase in walk-in business, showcasing my commitment to performance improvement and guest satisfaction.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
3
3
years of professional experience
Work History
Waitress
Ernest Orleans
08.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Manager
Counter Culture
04.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved marketing to attract new customers and promote business.
Carhop Server
Sonic
08.2022 - 08.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Baseball/Softball Umpire
Blanchard Athletic Club
02.2023 - Current
- Assisted in setting up fields prior to games, ensuring proper dimensions were maintained according to league specifications.
- Continuously updated knowledge of softball rules and regulations, staying current with changes in the sport.
- Officiated softball games to maintain standards of play and to maintain participation with established rules.
- Utilized gestures and audible signals to regulate play, signal infractions and communicate to participants and officials.
Education
Public Health - Radiology
Louisiana State University Shreveport La
Shreveport, LASkills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Attention to detail
- Cash handling
- Memory retention
- Time management
- Performance improvement
- Relationship management
- Sales techniques
Timeline
Waitress
Ernest Orleans
08.2024 - Current
Manager
Counter Culture
04.2023 - Current
Baseball/Softball Umpire
Blanchard Athletic Club
02.2023 - Current
Carhop Server
Sonic
08.2022 - 08.2023
Public Health - Radiology
Louisiana State University Shreveport La
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