Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Installation Technician
Safe Haven Security Services
New Orleans
12.2024 - Current
Verified that all parts were present before beginning the installation process.
Followed detailed instructions while installing new equipment in accordance with industry standards.
Assisted other technicians with complex installations when necessary.
Assessed customer needs and recommended appropriate products or services.
Tested completed installations to verify functionality and compatibility with other devices.
Maintained accurate documentation of installation activities.
Provided technical support for customers onsite or remotely via telephone or email.
Provided feedback to supervisors regarding any potential problems encountered during installations or repairs.
Planned out installation routes and determined the best locations for cameras and other devices.
Ramp Agent
United Airlines
New Orleans
04.2024 - 04.2025
Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
Followed safety procedures such as using reflective gear while working on the ramp.
Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane.
Verified correct labeling of containers containing hazardous materials for transport on planes.
Maintained accurate records of all GSE used throughout shift.
Organized baggage carts for loading onto planes accurately according to airline specifications.
Connected electrical power units and service hoses to aircraft.
Helicopter Deck Assistant
Cenergy International Services
Houma
09.2022 - 11.2023
Help direct passengers, bags, and cargo on and off helicopters while working in a fast-paced environment.
Use friendly customer service to help manage passengers.
Load and off-load bags in all types of weather conditions, while maintaining a high level of professionalism and safety.
Greeted guests in with friendliness and professionalism.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Boxing Coach
Extreme Mixed Martial Arts
Houma
06.2018 - 05.2023
Monitored guest and participant behavior, and enforced rules, regulations, and safety precautions at the boxing facility.
Coordinated training and instruction of participants in basic boxing techniques and physical training regimens.
Developed relationships with clients to provide ongoing support and encouragement.
Trained athletes in the proper use of equipment for safety and maximum results.
Promoted proper stretching, warm-ups, and conditioning exercises to prevent sports injuries.
Offered constructive feedback to clients to help them reach their goals.
Facilitated group coaching sessions, and provided individual coaching support.
Analyzed client feedback to adjust coaching sessions accordingly.
Life Insurance Agent
WoodmenLife
Houma
12.2021 - 08.2022
Maintained high standards of customer service by building relationships with clients.
Provided coverage option information to assist clients in protecting assets.
Increased sales of life insurance products through tactical customer outreach.
Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
Crafted clear, informative reports to explain life insurance policy features and benefits.
Generated leads through cold-calling, networking and other outreach methods.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Direct Service Worker
Gulf Coast Social Services, HOUMA
Houma
01.2021 - 02.2022
Assisted disabled clients to support independence and well-being.
Monitored progress and documented patient health status changes to keep care team updated.
Experience with deaf and autistic clients.
Maintained clean, safe, and well-organized patient environment.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Identified needs and coordinated plans for travel and out-of-town functions.
UPS Driver Helper (Seasonal)
UPS
Gray
11.2020 - 12.2020
Assisted driver with product and package deliveries to residential and commercial locations.
Lifted and carried packages weighing up to 50 pounds.
Arranged packages on truck to achieve best use of storage space and to minimize damage.
Used hand trucks and dollies to safely transport heavy and cumbersome packages.
Maintained vehicle organization and cleanliness and reported any issues to driver.
Helper
Sea Ropes
Houma
01.2019 - 05.2019
Assisted foreman with rigging duties, such as cutting wire rope, pressing and tagging slings.
Maintained work areas by cleaning and straightening for maximum productivity and safety.
Volunteered for additional assignments during peak work periods to keep tasks on schedule.
Followed supervisor instructions to complete tasks on time.
Used equipment properly to avoid workplace hazards or injuries.
Assisted with customers in receiving department.
Education
General Studies
Fletcher Technical Community College
Schriever, LA
Kinesiology
Southeastern Louisiana University
Hammond, LA
Skills
Warehouse experience
Developmental disabilities experience
Social Work
Sports Coaching
Insurance Sales
Personal Training
Equipment installation
Customer assessment
Communication skills
Troubleshooting and diagnosis
Aircraft loading
Safety procedures
Hazardous materials handling
Customer service
Additional Information
Certifications and Licenses
, Driver's License
Life Insurance License
Personal Information
Title:
Certification
Life Safety & Property Protection License. Issued by Louisiana State Fire Marshal