
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
● Drove substantial business growth by acquiring a diverse portfolio of new customers, resultingina20%increase in SME accounts within the fiscal year, exceeding the set acquisition targets.
● Cultivated and maintained strong relationships with new SME clients, achieving a remarkable15%improvement in customer retention rates. This dedication to client relations played a pivotal role in ensuring ongoing business partnerships.
● Exceeded performance expectations consistently by surpassing daily, weekly, and monthly targets by an average of 10%, showcasing a proactive approach to achieving and surpassing budgetary goals.
Documentation and Organization
Critical Observation and Care
Relationship Management
Community Engagement
Customer Service
Critical Thinking
Communication
Travel Arrangements
Computer Skills
Microsoft Word
Microsoft Excel
Microsoft Office Suite