Proven Business Analyst and Operations Manager with a track record of enhancing operational efficiency and customer satisfaction at Krownz Global Investment. Skilled in Data Analysis and Team Collaboration, I have successfully implemented cost-saving strategies, improved performance outcomes, and ensured regulatory compliance. My leadership has led to significant process improvements and robust team development. Dedicated professional highly skilled in transportation flow management. Talented individual offering dynamic skills in import and export laws and strategic initiatives. Seasoned Operations Manager and talented leader with over 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.