Ainsley McPhail
Saint Amant
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Specialty Welding and Turnarounds LLC
05.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Gathered and distributed mail to the correct person/department daily
- Assisted in organizing and setting up office events such as holiday lunches and gatherings
- Assisted in setting up, serving, and communicating with customers at events outside of the office such as golf tournaments
- Ensured to successfully fulfill any other tasks given to me in a timely manner
Party Host/Front Desk Receptionist
Jump-n-jive
03.2019 - 05.2021
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
- Resolved conflict to maintain fun, positive and safe event environments.
- Educated guests on rules and policies to deliver safe, enjoyable experiences.
- Managed event schedules effectively, ensuring timely execution of activities and smooth transitions between segments.
- Collaborated with other team members to create visually appealing decorations and setups, contributing to the overall success of events.
- Assisted in training new party hosts, sharing best practices and helping them develop strong hosting skills.
Education
Bachelor of Science - Business Administration
Louisiana State University
Baton Rouge, LA08-2025
High School Diploma -
St. Amant High School
Saint Amant, LA05-2021
Skills
- Customer service
- Data entry
- Computer skills
- Time management
- Office administration
- Microsoft Word
- Microsoft Excel
- Customer and client relations
Certification
Certified Specialist in Customer Service and Sales - NRF Foundation - May 2023
Timeline
Administrative Assistant
Specialty Welding and Turnarounds LLC
05.2021 - Current
Party Host/Front Desk Receptionist
Jump-n-jive
03.2019 - 05.2021
Certified Specialist in Customer Service and Sales - NRF Foundation - May 2023
Bachelor of Science - Business Administration
Louisiana State University
High School Diploma -
St. Amant High School
Similar Profiles
Miguel VegaMiguel Vega
QC Inspector at Specialty Welding and Turnarounds LLCQC Inspector at Specialty Welding and Turnarounds LLC
Ryan DenneyRyan Denney
Environmental Health and Safety Manager at Specialty Welding and Turnarounds LLCEnvironmental Health and Safety Manager at Specialty Welding and Turnarounds LLC
Jacob RuizJacob Ruiz
Soft Craft Cordinator at Specialty Welding And Turnarounds LLCSoft Craft Cordinator at Specialty Welding And Turnarounds LLC