Aj'ian Mosley
New Orleans
Summary
Dynamic and results-driven professional with a strong work ethic and excellent communication skills, honed at Walmart. Proven ability to enhance customer satisfaction through effective complaint handling and teamwork. Recognized for maintaining organized inventory and training new associates, ensuring a seamless shopping experience while managing high-volume transactions.
Positive and upbeat with strong interpersonal skills, capable of providing exceptional customer service and fostering welcoming environment. Possesses foundational knowledge of customer service principles and effective communication techniques, with solid skills in handling inquiries and resolving issues. Aims to enhance customer satisfaction and contribute to positive team dynamic.
Overview
3
3
years of professional experience
Work History
Front End Customer Service Associate
Walmart
Harvey, LA
06.2025 - Current
- Managed returns and exchanges, maintaining professionalism while adhering to company policies.
- Kept inventory well-stocked at the front end displays, making it easy for customers to find popular items quickly.
- Handled high-volume cash transactions accurately, ensuring proper handling of both cash and credit payments.
- Maintained a clean and organized front end area, ensuring a positive shopping experience for all customers.
- Assisted in training new team members, sharing best practices for providing excellent customer service.
Stocker
Burlington
07.2024 - 05.2025
- Stocked shelves efficiently to ensure product availability and optimal presentation.
- Assisted in inventory management by organizing stockroom and maintaining accurate records.
- Collaborated with team members to implement effective merchandising strategies.
- Monitored stock levels to prevent shortages and facilitated timely reordering processes.
- Responded promptly to customer inquiries regarding product location and availability.
- Maintained cleanliness and organization of sales floor to enhance customer experience.
Front End Supervisor
Ross Dress for Less
Harvey, LA
06.2023 - 05.2024
- Supervised daily operations to ensure compliance with company policies and procedures.
- Trained and mentored team members to enhance performance and customer service skills.
- Coordinated inventory management activities, optimizing stock levels and product placement.
- Monitored sales floor activities to maintain high standards of visual merchandising and presentation.
Education
High School Diploma -
Lb Landry High School
New Orleans, LA05.2024
Skills
- Strong work ethic
- Patience and resilience
- Customer relationship building
- Complaint handling
- Customer service
- Problem-solving skills
- Teamwork and collaboration
- Attention to detail
- Multitasking Abilities
- Calm and professional under pressure
- Reliability
- Excellent communication
- Understanding customer needs
Timeline
Front End Customer Service Associate
Walmart
06.2025 - Current
Stocker
Burlington
07.2024 - 05.2025
Front End Supervisor
Ross Dress for Less
06.2023 - 05.2024
High School Diploma -
Lb Landry High School