Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Akeisha Batiste Williams

Port Allen

Summary

Dynamic administrative professional with a proven track record at Holy Family School, excelling in detail-oriented data management and relationship-building. Adept at optimizing workflows and enhancing communication, I successfully implemented a structured substitute assignment system, ensuring seamless operations and fostering a collaborative environment among staff and students.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Holy Family School
07.2025 - Current
  • Coordinated scheduling for meetings and events, ensuring efficient use of resources.
  • Managed incoming communications, prioritizing messages for timely responses.
  • Assisted in maintaining organized filing systems to enhance data retrieval efficiency.
  • Supported staff with daily administrative tasks, fostering a collaborative environment.
  • Manage all incoming mail and deliveries, sending notifications to recipients.
  • Collaborated with school administration to facilitate the smooth execution of daily operations, including the implementation of a structured substitute assignment system to ensure adequate faculty coverage.
  • Managed all office and copier supply orders for the lower and middle schools, as well as the Convent Building. Assisted with school events as needed, often collaborating with the Communications Director and Home & School Board Moms.
  • Managed all attendance records and daily reporting through the FACTS Management System, including:
    * Inputting doctor's excuses
    * Managing the daily student check-in & check-out sheet
    * Collaborating with the campus cafeteria to accurately inform daily meal counts based on attendance
  • Effectively managed and maintained comprehensive cumulative records for both current and former students, ensuring accurate and readily accessible information, including student/parent handbook consent forms. This involved organizing and updating files, ensuring confidentiality, and providing easy access to information for staff and administration.
  • Greeted all students, families, and campus visitors warmly, maintaining visitor access badges, sign-in/out logs, and ensuring campus safety and security.
  • Administered daily prescription and non-prescription medications to students, assessed student illnesses by checking temperatures and administering medication, and provided first aid for student injuries, ensuring all actions were in accordance with required consent forms.

● Provided assistance to students, parents, and faculty regarding school procedures and events.

● Collaborated with the School principal, assistant principal, guidance counselor, intervention specialist, and Dean of Student Life to organize and implement school events, including orientation, award ceremonies, and graduation.

● A Catholic community educational lower and middle school providing administrative tasks, services, and professional assistance to approximately 420 students, 45-50 staff members, including the school administration team, Home and School Board members, parent and grandparent volunteers, and school cafeteria staff. The school includes grades PreK-4 through 8th grade and embraces the whole-child educational philosophy, serving as a diverse institution of educational and human development for all persons, regardless of origin, background, ability, or religion.

  • Effectively managed the front office operations, ensuring smooth daily procedures and delivering engaging daily announcements to maintain effective communication.
  • Processed all approved field trip requests, meticulously preparing deposits for accurate bookkeeping. Collected various student fees, including school ID and lanyard replacements, pencil bag fees, and free dress fees, ensuring efficient financial management.

● Provide assistance to students, parents, and faculty with questions regarding Upper School procedures and events.

● Work in collaboration with the School principal, assistant principal, guidance counselor, intervention, and Dean of Student Life to organize and implement Upper School events, such as orientation, award ceremonies, and graduation.


Substitute Teacher

Central Intermediate School
05.2025 - 05.2025
  • Implemented lesson plans to facilitate learning in diverse classroom environments.
  • Adapted instructional methods to accommodate varying student needs and learning styles.
  • Managed classroom behavior effectively to maintain a productive learning atmosphere.
  • Collaborated with teachers to ensure continuity of instruction during absences.
  • Instructed fourth and fifth-grade students and provided support for school events. Provided substitute teaching services through Kelly Services.
  • Supervised students, managed classroom behavior, interpreted curriculum and lesson plans provided by absent teachers or principals, and prepared reports to inform permanent teachers of student progress. As a substitute teacher, implemented instructional techniques, including interactive methods and game-based activities, to encourage participation and facilitate learning. Prepared and assigned classwork and homework, and distributed educational materials. Maintained accurate attendance records in accordance with school policy. Assisted students with assignments and provided constructive feedback as needed. During instructional time, oversaw school equipment and ensured proper usage. Reported student behavior incidents to the teacher and administration. Organized and tidied the classroom at the end of each day.

Substitute Teacher & Extended Care Worker

Episcopal School Of Baton Rouge
04.2025 - 05.2025
  • Adapted lesson plans to meet diverse student needs.
  • Facilitated classroom management and maintained a positive learning environment.
  • Collaborated with teachers to support curriculum delivery and student engagement.
  • Assisted in assessing student performance and providing constructive feedback.
  • Supervised students, managed classroom behavior, interpreted curriculum and lesson plans from the absent teacher/principal, and created reports for permanent teachers on student progress. Implemented interactive and game-based instructional techniques to encourage participation and facilitate learning. Prepared and assigned classwork/homework, distributed materials, and took attendance per school policy. Assisted students with assignments and provided constructive feedback. Oversaw school equipment during instruction, ensuring proper use. Reported student behavior incidents to teachers and administration. Organized and tidied the classroom daily for students and teachers.
  • Worked as Extended Care Staff for grades Pre-K to 12th Grade under Nadia Crochett. Substituted for Lower and Middle School (up to 8th grade), Enrichment Classes, and the Middle School Administration Office (under current Admin. Asst., Mrs. Dana Heuval) as needed. Previously worked under the leadership of former headmaster, Mr. Mark Enstrom, who relocated to Texas on June 30, 2024, following a job offer.



Director of Advancement and Development/Extended Care Worker

Sacred Heart of Jesus School
06.2023 - 03.2024
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Provided support and guidance to children in conflict resolution.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.
  • Monitored children's activities to verify safety and wellbeing.
  • Maintained the safety and security of students in grades 1 through 8 through constant supervision.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spread of germs in morning and aftercare.
  • Actively participated in interdisciplinary team meetings leading to more effective cross-functional collaboration.
  • Remained in constant communication with parents to update on child progress.
  • Collaborated with faculty and administration to align advancement goals with educational objectives.
  • Cultivated relationships with alumni and community stakeholders to foster ongoing support.
  • Developed and implemented strategic fundraising initiatives to enhance school resources.
  • Managed donor communications, ensuring timely and impactful engagement strategies.
  • Established partnerships with local businesses to increase sponsorship opportunities for school events.
  • Oversaw the successful execution of fundraising events, including Back to School events, Open Houses, the 1929 Society Dinner, and Alumni Mass Day.
  • Managed all aspects of departmental operations, including maintaining fundraising and school-related income and expenses, donor profile reports, filing systems, and ordering furniture and equipment for both school and classroom facilities; processed setup and work orders for events, and performed furniture assembly duties.
  • Effectively planned, organized, and executed a comprehensive range of traditional school-related events, with a particular emphasis on successful fundraising initiatives, encompassing the Annual Giving campaign and the Capital Campaign focused on Classroom Renovation Funds. During my initial year in the role of Development Director, I demonstrated exceptional fundraising capabilities by securing over $4,000.00 for the Faculty First Annual Giving Fund, achieving this significant result with a team comprising only thirty-four employees.
  • Collaborated with the appointed development subcommittee, school communications director, school and church administration, faculty, the parent-home and school-church advisory council, and partner vendors. Responsibilities included answering phones, greeting guests, and engaging with current and prospective donors for both church and school-related funding initiatives. Additionally, founded, coordinated, and implemented comprehensive special events to recruit, retain, and raise funds for the school, benefiting administration, staff, faculty, and students.

Business Office Administrator Assistant

Sacred Heart of Jesus School
09.2022 - 06.2023
  • Provided daily administrative support to the business office manager, ensuring efficiency and organizational effectiveness in all administrative tasks.
  • Coordinated communication between faculty, parents, and administration to enhance school community engagement.
  • Delivered instructional support to students, adapting lessons to meet diverse learning needs.
  • Maintained a positive learning environment, fostering respect and cooperation among students.
  • Assisted in the development of lesson plans, incorporating innovative teaching methods and resources.
  • Coordinated with administrative staff to ensure smooth daily operations in classrooms.
  • Managed classroom behavior effectively, ensuring a safe and respectful atmosphere for all students.
  • Using PDS Program Software, processed and paid invoices, completed bank deposits and drop-offs, handled school tuition loan payments for a separate department, answered phones, and performed various bookkeeping duties. Input and processed payroll and timekeeping errors for school employees.
  • During my time as a Business Office Administrator Assistant, I also worked in morning and aftercare programs, and as a substitute teacher.

Family Advocate/Former Volunteer

Baton Rouge Children's Advocacy Center
06.2018 - 04.2021
  • Facilitated communication between families and service providers to enhance support systems.
  • Developed individualized plans for families addressing specific needs and challenges.
  • Coordinated workshops and resources to promote family engagement and education.
  • Assessed family situations to identify barriers and recommend appropriate interventions.
  • Started as a dedicated and passionate volunteer from June 2018, transitioning to employment with the agency in August 2019.
  • Provided thorough, rigorous, ongoing intake assessment and case management advocacy for clients and family units who were victims of sexual-human trafficking, physical, emotional, and medical neglect, domestic violence abuse, and witnesses of crimes, such as homicides, drug endangerment, and home invasions. Managed a caseload of 10-20 cases per week, coordinating services with assigned forensic interviewers. Utilized NCA Trak Software Program for document record-keeping and case management tracking.
  • Provided comprehensive, coordinated referrals for clients and their families, primarily connecting them with suitable caregivers or legal guardians. Referrals encompassed housing (including temporary protective shelters), food assistance, and financial resources available within the community, with a focus on thorough needs assessments.
  • Participated in regular, intensive, problem-solving clinical case staffing meetings, including weekly, monthly, and quarterly sessions. Collaborated with multidisciplinary teams (MDTs), involving representatives from local, regional, state, and federal law enforcement agencies (LE), the FBI, the Attorney General's Office, medical and trauma facility personnel, resident physicians (including hospital and pediatric clinic staff for rape kit analysis verification), DCFS, mental health professionals, District Attorney's Offices (EBR and Tri-Parish), Trauma-Informed Cognitive Behavioral Therapists assigned to individual clients, and law/policy makers.

Parish Secretary and Bookkeeper

Immaculate Heart of Mary Catholic Church
12.2013 - 04.2017
  • Assisted in preparation of weekly bulletins and newsletters, enhancing community communication.
  • Coordinated scheduling for church events, ensuring optimal use of facilities and resources.
  • Supported financial record-keeping by processing donations and maintaining accurate ledgers.
  • Managed parish correspondence and maintained organized filing systems for efficient information retrieval.
  • Maintained financial records accurately by processing invoices, donations, and tithes in collaboration with the finance committee.
  • Contributed to an inclusive atmosphere within the church through language translation assistance for non-English speaking parishioners during Masses and other important communications.
  • Collaborated with clergy to prepare for liturgical celebrations, including organizing schedules, creating worship aids, and coordinating necessary resources.
  • Ensured accurate record-keeping of baptisms, weddings, funerals, and other significant life milestones within the parish community per diocesan guidelines.
  • Maintained accurate records of employee hours and ensured timely processing of payroll information in collaboration with finance personnel.
  • Increased staff productivity by managing office supplies inventory and equipment maintenance to ensure smooth daily operations.
  • Promoted a welcoming environment by greeting visitors, answering phone calls, and providing accurate information about parish activities and services.
  • Provided administrative support to clergy members for their pastoral duties such as coordinating appointments or assisting with correspondence.
  • Created and updated membership rosters, church documents and basic reports.
  • Maintained church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
  • Greeted visitors, callers and members of congregation courteously and promptly
  • Managed filing system, entered data and completed other clerical tasks.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Established and cultivated networking relationships with local community leaders, activists, governmental tax and gaming agencies, law enforcement, parishioners, and vendors. Provided direct support to all parishioners, affiliated church staff, visitors, visiting priests, the presiding priest, and Indian Mission Priests, assisting them with navigating the American church system, addressing personal and professional needs as required. Collaborated closely with the DOBR Finance Department to maintain accuracy.
  • Managed all aspects of the tri-parish central office operations, including income and expense reports, filing and record-keeping systems, and the ordering of supplies, furniture, and equipment for the church, parish hall, and rectory. Processed setup and work orders for events and assembly duties, coordinated special church parish events, and processed annual, quarterly, and monthly tax contribution reports and fiscal year budgets, as well as all in-house finances, including cemetery-related burial purchases. Processed and paid invoices, completed bank deposits, and drop-offs. Proficient in OSV, BAS, EFTPS, LDR, TAQ, and PDS software programs.
  • Coordinated funeral arrangements with local and out-of-state funeral homes. Approved/denied emergency assistance funds. Attended quarterly parish advisory and finance council meetings, preparing all finance reports, with a 90% approval rate for motions. Secured $18,603 in grant funding for the parish. Provided minutes, construction bids, and other parish-related information upon request by church personnel.
  • Trained and background-checked Catechist Teacher for PSR.

Education

High School Diploma -

Port Allen High School
Port Allen, LA

Louisiana Transfer Degree Program - Humanities

Delgado Community College
New Orleans, LA
06-2027

Operations of Process Technology - Process Technology

ITI Technial College
Baton Rouge, LA
01-2007

Skills

  • Detail-oriented data entry & file organization skills
  • Experienced in software tools
  • Administrative support
  • Email communication and document management skills
  • Relationship-building expertise, positive engagement skills
  • Research and information analysis
  • Demonstrated professionalism
  • Client relations and advocacy
  • Engagement with educational, local community, and government organizations
  • Computer skills
  • Meticulous attention to detail
  • Complex Problem-solving
  • Workflow optimization

Certification

  • CPR & First Aid Training - 08/2025-08/2026
  • Bloodborne Pathogens Certification-valid until 04/2026

Timeline

Administrative Assistant

Holy Family School
07.2025 - Current

Substitute Teacher

Central Intermediate School
05.2025 - 05.2025

Substitute Teacher & Extended Care Worker

Episcopal School Of Baton Rouge
04.2025 - 05.2025

Director of Advancement and Development/Extended Care Worker

Sacred Heart of Jesus School
06.2023 - 03.2024

Business Office Administrator Assistant

Sacred Heart of Jesus School
09.2022 - 06.2023

Family Advocate/Former Volunteer

Baton Rouge Children's Advocacy Center
06.2018 - 04.2021

Parish Secretary and Bookkeeper

Immaculate Heart of Mary Catholic Church
12.2013 - 04.2017

High School Diploma -

Port Allen High School

Louisiana Transfer Degree Program - Humanities

Delgado Community College

Operations of Process Technology - Process Technology

ITI Technial College
Akeisha Batiste Williams