Summary
Overview
Work History
Education
Skills
Timeline
Generic

Akia Encalade

Baton Rouge

Summary

Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.

Overview

8
8
years of professional experience
2017
2017
years of post-secondary education

Work History

Assistant Manager

Dollar Tree
Baton Rouge
06.2017 - Current

Job Description

  • Key Responsibilities:
  • • Greet customers warmly and provide personalized assistance
  • • Maintain knowledge of current promotions, sales, and store policies
  • • Operate cash registers, handle returns, and process payments accurately
  • • Restock shelves, organize displays, and ensure visual merchandising standards
  • • Monitor inventory levels and report discrepancies
  • • Collaborate with team members to meet sales goals and enhance customer satisfaction


  • Skills & Qualifications:

  • • Strong communication and interpersonal skills
  • • Ability to multitask in a fast-paced environment
  • • Basic math and computer skills
  • • Customer-focused attitude with a friendly demeanor
  • • Previous retail or customer

Assistant Manager

Shoe Carnival
Baton Rouge
02.2020 - 06.2023
  • Job Description:
  • As a Retail Sales Associate, you’ll be the face of the store, delivering exceptional customer service while driving sales and maintaining a clean, organized shopping environment. You’ll assist customers with product selection, answer questions, process transactions, and ensure merchandise is well-stocked and attractively displayed.

  • Key Responsibilities:

  • • Greet customers warmly and provide personalized assistance
  • • Maintain knowledge of current promotions, sales, and store policies
  • • Operate cash registers, handle returns, and process payments accurately
  • • Restock shelves, organize displays, and ensure visual merchandising standards
  • • Monitor inventory levels and report discrepancies
  • • Collaborate with team members to meet sales goals and enhance customer satisfaction


  • Skills & Qualifications:

  • • Strong communication and interpersonal skills
  • • Ability to multitask in a fast-paced environment
  • • Basic math and computer skills
  • • Customer-focused attitude with a friendly demeanor
  • • Previous retail or customer service experience preferred

Education

Belaire High School
Baton Rouge, LA

Skills

  • Customer service
  • Visual merchandising
  • Inventory management
  • Cash handling

Timeline

Assistant Manager

Shoe Carnival
02.2020 - 06.2023

Assistant Manager

Dollar Tree
06.2017 - Current

Belaire High School
Akia Encalade