Summary
Overview
Work History
Education
Skills
Timeline
Generic
Akira Roberts

Akira Roberts

Lafayette

Summary

Detail-oriented individual with experience in customer service and food preparation. Proficient in time management and teamwork, consistently resolving customer inquiries and fostering positive interactions to enhance overall satisfaction.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
01.2025 - Current
  • Prepared high-quality beverages following standardized recipes and customer preferences
  • Maintained cleanliness and organization of workstations and dining areas
  • Delivered exceptional customer service, fostering positive guest experiences
  • Operated espresso machines and other coffee-making equipment efficiently

Customer Service Representative

Target
10.2023 - 08.2024
  • Assisted customers with product inquiries and solutions to enhance shopping experience.
  • Processed transactions efficiently, ensuring accuracy in cash handling and register operations.
  • Resolved customer complaints by identifying issues and providing effective solutions promptly.
  • Collaborated with team members to maintain store organization and visual merchandising standards.

Customer Service Representative

Walmart
07.2022 - 01.2023
  • Educated customers on promotions, products, and services to drive sales and customer satisfaction.
  • Managed inventory levels by restocking shelves and conducting regular stock checks.
  • Trained new staff on customer service protocols and operational procedures to ensure consistency.
  • Monitored store environment for safety compliance, addressing any hazards immediately.

Education

Bachelor of Arts - Political Science

University of Louisiana At Lafayette
Lafayette, Louisiana, LA
05-2027

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cash handling
  • Decision-making
  • Excellent memory

Timeline

Barista

Starbucks
01.2025 - Current

Customer Service Representative

Target
10.2023 - 08.2024

Customer Service Representative

Walmart
07.2022 - 01.2023

Bachelor of Arts - Political Science

University of Louisiana At Lafayette
Akira Roberts