Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Alaina Penton

Marrero

Summary

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

4
4
years of professional experience

Work History

Sales Associate

Elements Imaging
Lafitte
03.2024 - Current
  • Handled customer complaints in a professional manner.
  • Greeted customers and provided exceptional customer service.
  • Took photos of guests, edited, printed, packaged, then sold them to customers.
  • Upsold additional items based on customer interests and needs.
  • Processed credit card transactions quickly and securely.
  • Processed transactions using a point-of-sale system.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Answered any questions from Customers.

Restaurant Hostess

Texas Roadhouse
Harvey
03.2021 - 06.2021
  • Informed kitchen staff of any special orders or dietary restrictions.

  • Greeted customers and escorted them to their tables.
  • Managed reservations, waitlists, and special requests for large parties.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
  • Assigned seating arrangements based on customer preferences and restaurant policies.

Education

Bachelor of Science - Nurse

Delgado Community College
New Orleans, LA
05-2028

Skills

  • Customer service
  • Complaint resolution
  • Effective communication
  • Team collaboration
  • Policy and procedure adherence
  • Reliable and punctual
  • Multi-tasking strength
  • Telephone etiquette
  • Adaptability
  • Works well in fast-paced environments

References

References available upon request.

Timeline

Sales Associate

Elements Imaging
03.2024 - Current

Restaurant Hostess

Texas Roadhouse
03.2021 - 06.2021

Bachelor of Science - Nurse

Delgado Community College
Alaina Penton