Summary
Overview
Work History
Education
Skills
Past jobs over 5 years ago
Timeline
Generic

Alana Casanova

Saint Rose

Summary

Detail-oriented prep cook with expertise in food preparation and inventory management. Proven track record of maintaining cleanliness and supporting chefs during peak service times. Engaging sales associate with a strong focus on customer service and sales maximization, consistently exceeding performance standards in high-pressure environments.

Overview

4
4
years of professional experience

Work History

Kitchen Prep Cook

Oak Oven
Harahan
08.2023 - Current
  • Executed daily food preparation using established recipes to ensure quality and consistency.
  • Maintained cleanliness and organization in kitchen and prep areas, meeting health standards.
  • Supported chefs during busy service periods by assisting with cooking tasks.
  • Collaborated with team members to facilitate timely meal service for events.
  • Trained new cooks on standard operating procedures, safety protocols, and equipment usage.
  • Prepared and organized food items for various New Orleans Pelicans events and functions.

Sales Associate

420 Vape and smoke
Kenner
08.2022 - 03.2023
  • Provided tailored product recommendations to enhance customer satisfaction.
  • Managed inventory levels to ensure organized and well-stocked products.
  • Accurately processed cash transactions during high-volume sales periods.
  • Trained new staff on store policies, effective sales techniques, and product knowledge.
  • Tracked equipment availability and ordered supplies to support inventory management.
  • Established strong customer relationships through timely responses to inquiries.
  • Encouraged customers to increase spending through strategic upselling techniques.

Hostess, head expo/runner, head line cook

Loft18
Metairie
05.2021 - 08.2022
  • Efficiently greeted and seated guests to enhance overall dining experience.
  • Managed reservations and optimized seating arrangements for improved service flow.
  • Trained new hosts on operational procedures and customer service excellence.
  • Delivered food orders promptly, ensuring high levels of customer satisfaction.
  • Collaborated with team members to maintain seamless kitchen operations during peak periods.
  • Ensured kitchen cleanliness to comply with health and safety regulations.
  • Catered to large groups and events, providing customized service to meet diverse requirements.
  • Served over 100s of guests weekly in a fast-paced environment.

Education

High School Diploma -

Destrehan High School
Destrehan, LA
05-2020

Skills

  • Food preparation and cooking techniques
  • Inventory management
  • Customer service and support
  • Event catering
  • Employee training and development
  • Communication skills
  • Team collaboration
  • Efficient multitasking
  • Sales strategies and upselling

Past jobs over 5 years ago

  • Subway
  • Sweet rolls ice cream shop: dessert prep, working with customers and making ice cream
  • Crystal plantation: preparing food, serving guests, and cleaning of parties
  • Several weddings and events through separate companies when they were short staffed

Timeline

Kitchen Prep Cook

Oak Oven
08.2023 - Current

Sales Associate

420 Vape and smoke
08.2022 - 03.2023

Hostess, head expo/runner, head line cook

Loft18
05.2021 - 08.2022

High School Diploma -

Destrehan High School

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Alana Casanova