Alanis Davison
Lafayette
Summary
Dynamic and dedicated professional with experience at Whataburger Restaurants L&c, excelling in customer service and food safety compliance. Proven ability to enhance team productivity and resolve complaints effectively, while maintaining a clean and organized environment. Skilled in cash handling and inventory management, contributing to increased sales through upselling techniques.
Overview
2
2
years of professional experience
Work History
Crew Team Member
Whataburger Restaurants L&c
Pineville, LA
04.2023 - 07.2025
- Operated kitchen equipment efficiently to prepare food items.
- Maintained cleanliness and organization in dining and service areas.
- Assisted team members in delivering exceptional customer service.
- Learned food safety protocols to ensure compliance with health standards.
- Collaborated with team to manage inventory and restock supplies as needed.
- Adapted quickly to changing demands during peak service times.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Collaborated with team members to complete orders.
- Operated register to process payments and collect cash payment for order totals.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Resolved customer complaints quickly and professionally, ensuring repeat patronage.
- Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
- Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
- Assisted other team members to achieve goals.
- Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
- Completed transactions accurately while maintaining superior cash handling skills and following security protocols.
- Became familiar with products to answer questions and make suggestions.
- Assisted in increasing sales through upselling menu items and promoting limited-time offers to guests.
- Cleared trays and removed trash from tables before sanitizing surfaces.
- Recorded orders by answering customer questions and entering requests in system.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
- Operated cash register to ring up final bill and process various forms of payment.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
Bachelor of Arts - Music
University of Louisiana
Lafayette, Louisiana, LASkills
- Kitchen equipment operation
- Food safety protocols
- Customer service delivery
- Inventory management
- Multitasking abilities
- Cash handling accuracy
- Team collaboration skills
- Complaint resolution techniques
- Menu knowledge utilization
- Upselling techniques
- Cleanliness maintenance
- Time management skills
- Communication clarity
- Positive work environment support
- Training new team members
- Health and safety compliance
- Customer service
- Basic math
- Cash handling
- Cleaning and sanitation
- Product promotion
- Telephone etiquette
Timeline
Crew Team Member
Whataburger Restaurants L&c
04.2023 - 07.2025
Bachelor of Arts - Music
University of Louisiana