Alayna Elmer
Youngsville LA
Summary
Dynamic and reliable Assistant Manager with a proven track record at Pedro’s Taco and Tequila Bar, adept at supervising operations to surpass performance goals. Excels in customer service and fostering team unity, significantly improving customer satisfaction. Skilled in cash management and multitasking, ensuring smooth and efficient business operations.
Overview
3
3
years of professional experience
Work History
Bartender
Black Bull
11.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Assistant Manager
Pedro’s Taco and Tequila Bar
03.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
Education
Associate - Sonography
Louisiana State University
Eunice, LASkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Engaging personality
Timeline
Bartender
Black Bull
11.2024 - Current
Assistant Manager
Pedro’s Taco and Tequila Bar
03.2022 - Current
Associate - Sonography
Louisiana State University
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