Summary
Overview
Work History
Education
Skills
Timeline
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Alayshia Whitlock

Baton Rouge

Summary

Dynamic and dedicated professional with extensive experience in customer service and food safety. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in inventory control and packaging products, consistently recognized for exceeding performance expectations while maintaining a clean and organized workspace.

Overview

7
7
years of professional experience

Work History

Bakery Worker

Walmart
09.2024 - Current
  • Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
  • Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
  • Strengthened customer loyalty by promptly addressing any concerns or complaints and taking corrective action as needed.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.

Apparel Associate

Academy Sports Outdoors
03.2022 - 05.2024
  • Stocked shelves to organize aisles in assigned department.
  • Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
  • Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
  • Displayed and organized products in store to help customers locate products easily.
  • Greeted and interacted with over customers to assist in selecting and locating merchandise.
  • Facilitated a positive working environment by fostering strong relationships among coworkers and demonstrating a commitment to teamwork.
  • Selected, recommended and located merchandise based on customer needs and desires.

Crew Trainer

Raising Cane's
03.2020 - 01.2023
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
  • Participated in ongoing training programs to continuously update knowledge of company policies and procedures.

Crew Member

McDonald's
07.2018 - 08.2019
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

Istrouma Senior High
Baton Rouge, LA
05.2021

Skills

  • Food safety
  • Packaging products
  • Cleaning duties
  • Allergen awareness
  • Sanitation procedures
  • Expiration monitoring
  • Communication
  • Workplace safety
  • Customer service
  • Food preparation
  • Work prioritization
  • Flexible schedule
  • Punctual and reliable
  • Team collaboration
  • Food handling safety
  • Food safety compliance
  • Cash register operation
  • Product rotation
  • Cash handling
  • Performance improvement
  • Customer needs assessment
  • Inventory control
  • Cash management
  • Customer transactions
  • Stocking and shelving

Timeline

Bakery Worker

Walmart
09.2024 - Current

Apparel Associate

Academy Sports Outdoors
03.2022 - 05.2024

Crew Trainer

Raising Cane's
03.2020 - 01.2023

Crew Member

McDonald's
07.2018 - 08.2019

Istrouma Senior High
Alayshia Whitlock