Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alaysia Wagner

Thibodaux

Summary

I am a worker with leadership skills committed to coordinating care and direct support with clients diagnosed with intellectual or physical disabilities. Solid vision of service goals inspiring cooperation and teamwork. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

3
3
years of professional experience

Work History

Key Holder

Goodwill
08.2024 - Current
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Strengthened team performance by conducting regular training sessions on product knowledge and sales techniques.

DSW Worker

Leading Home Care, Thibodaux
05.2023 - 05.2024
  • Assisted clients in developing independent living skills, such household management, personal hygiene and nutrition
  • Monitored clients medical conditions and reported changes or concerns to appropriate personnel
  • Assisted clients with meeting individual support plan goals, daily living skills, vocational training and medication management
  • Provided direct clinical services to individuals with disabilities and their families

Cashier

Chick-Fil-A, Thibodaux
03.2022 - 06.2023
  • Issued receipts, refund, credits or change due to customers
  • Provided information and support to customers concerning available products.
  • Assisted customers over the phone regarding store operations, product, promotions and orders

Daycare Worker

12.2021 - 03.2022
  • Taught children to organize toys, wash hands, and share by leading by example
  • Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently
  • Enforced rules and managed behavior through developmentally appropriate disciplinary
  • Meticulously sanitized toys and play equipment
  • Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines

Education

High School Diploma - undefined

Thibodaux High School
Thibodaux
05.2021

Skills

  • Cleaning
  • Organizational skills
  • Cashiering
  • Stocking
  • Customer Service
  • Supervising experience
  • Food Preparation
  • Safety Monitoring
  • Mandatory Reporting
  • Progress Monitoring
  • Personal Hygiene Assistance
  • Personal Care Assistance
  • Organization
  • Customer Experience
  • Management
  • Customer service
  • Cash handling
  • Training and mentoring
  • Store maintenance
  • Customer service management
  • Daily reporting
  • Team training and development
  • Inventory monitoring
  • Team building
  • Opening and closing coordination
  • Multitasking and prioritizing
  • Team building and motivation
  • Leadership development

Timeline

Key Holder

Goodwill
08.2024 - Current

DSW Worker

Leading Home Care, Thibodaux
05.2023 - 05.2024

Cashier

Chick-Fil-A, Thibodaux
03.2022 - 06.2023

Daycare Worker

12.2021 - 03.2022

High School Diploma - undefined

Thibodaux High School
Alaysia Wagner