Albert Rogers
Calhoun
Summary
Dynamic Automotive Sales Consultant with a proven track record at La Auto Sales, excelling in closing techniques and customer relationship management. Recognized for building lasting client relationships and enhancing dealership revenue through effective negotiation. Adaptable and resilient, I consistently deliver exceptional service, ensuring high customer satisfaction and repeat business.
Overview
2
2
years of professional experience
Work History
Automotive Sales Consultant
La Auto Sales
09.2023 - 11.2024
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
- Worked closely with service department to ensure client satisfaction after purchase and during maintenance visits.
- Answered telephone and email inquiries from potential customers.
- Facilitated smooth trade-in processes by appraising used cars accurately and negotiating fair values.
- Streamlined sales process with efficient organization of client information and follow-up communications.
- Increased dealership revenue through effective negotiation and closing techniques.
- Achieved high levels of customer satisfaction through consistent follow-ups post-sale to address any questions or concerns.
- Collaborated with management to develop sales strategies and achieve monthly targets.
- Provided comprehensive product demonstrations, highlighting key vehicle features and benefits.
- Expanded professional network within the automotive industry by attending conferences, workshops and training sessions.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Completed registration paperwork and sales documentation.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Prepared purchased vehicles and completed final delivery checks.
- Developed successful sales strategies to maximize customer satisfaction and profit.
Automotive Sales Consultant
Car Zone
10.2022 - 08.2023
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
- Worked closely with service department to ensure client satisfaction after purchase and during maintenance visits.
- Answered telephone and email inquiries from potential customers.
- Facilitated smooth trade-in processes by appraising used cars accurately and negotiating fair values.
- Streamlined sales process with efficient organization of client information and follow-up communications.
- Increased dealership revenue through effective negotiation and closing techniques.
- Achieved high levels of customer satisfaction through consistent follow-ups post-sale to address any questions or concerns.
- Collaborated with management to develop sales strategies and achieve monthly targets.
- Adapted quickly to new technologies/systems adopted by the dealership for a more seamless sales experience.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Boosted customer satisfaction by providing personalized consultations and vehicle recommendations.
- Assisted clients in financing options, arranging test drives, and completing necessary paperwork for purchases.
- Conducted thorough needs assessments to identify customer preferences and recommend appropriate vehicles.
- Improved overall team performance by sharing best practices and collaborating on joint deals when necessary.
- Provided comprehensive product demonstrations, highlighting key vehicle features and benefits.
- Negotiated purchase prices and explained sales, warranty, and optional products.
Education
West Ouachita High School
West Monroe, LA2012
Skills
- Test drive facilitation
- Follow-up techniques
- Trade-in evaluations
- Resilience under pressure
- Strong negotiation skills
- Goal-oriented mindset
- Adaptability to change
- Social media proficiency
- Sales strategy development
- Client retention strategies
- Closing techniques mastery
- Prospecting clients
- Sales pipeline management
- Competitive
- Customer service
- Friendly and enthusiastic
- Goal oriented
- Relationship building
- Test drives
- Delivering vehicles
- Demonstrating vehicle features
- Customer relationship management
- Appointment scheduling
- Pre-owned vehicles
- Follow-up skills
- Issue resolution
- Sales strategies
- Building rapport
- Professional demeanor
Timeline
Automotive Sales Consultant
La Auto Sales
09.2023 - 11.2024
Automotive Sales Consultant
Car Zone
10.2022 - 08.2023
West Ouachita High School
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