Aleigha Hughes
Hammond
Summary
Detail-oriented professional with experience in medical billing, healthcare support, customer service, and data entry. Skilled in managing accounts, maintaining accuracy, and communicating with patients and insurance providers. Committed to supporting efficient revenue cycle operations while meeting productivity and quality goals.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
RaceTrac
Hammond, LA
08.2025 - Current
- Assisted in daily store operations and maintained high customer service standards
- Trained new employees on operational procedures and customer interaction techniques.
- Resolved customer inquiries and complaints effectively to ensure satisfaction.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Maintained inventory levels by ordering supplies and tracking sales.
- Processed customer transactions efficiently at the register.
- Assisted customers with product inquiries and store promotions.
- Handled customer complaints with professionalism and care.
Billing and Coding
Medcenturis
Hammond, LA
01.2024 - 04.2026
- Developed and implemented training programs for medical billing and coding students.
- Participated in meetings with staff members from other departments such as billing and coding teams to provide clarification on policies related to authorizations.
- Demonstrated proper use of medical equipment related to medical billing and coding processes.
- Performed administrative duties such as documentation of services rendered, completion of reports, billing and coding information for insurance reimbursement purposes.
- Performed administrative duties such as filing, billing and coding of insurance claims.
- Oversaw all aspects of day-to-day practice operations including front desk reception, appointment scheduling, billing and coding, insurance verification.
- Collaborated with other departments such as billing and coding on a regular basis.
- Investigated discrepancies in medical billing and coding to identify errors or irregularities.
- Collaborated with other departments such as billing and coding personnel to resolve complex cases.
- Developed and implemented protocols for Medicare billing and coding processes.
- Ensured compliance with all applicable laws pertaining to medical billing and coding services.
CNA
PAM Health
Hammond, LA
12.2022 - 08.2025
- Provided direct patient care and assisted with daily living activities.
- Monitored vital signs and reported changes to nursing staff.
- Maintained a clean and safe environment for patients and staff.
- Communicated effectively with patients to address their needs and concerns.
- Collaborated with healthcare team to develop individualized care plans.
- Documented patient interactions and care provided in electronic records system.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Documented patient care services by charting in designated areas.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
Ward Clerk
PAM Health
Hammond, LA
12.2022 - 08.2025
- Managed patient records and ensured accurate documentation in the system.
- Coordinated patient scheduling and assisted with appointment arrangements.
- Communicated effectively with medical staff and patients regarding inquiries.
- Assisted in preparing patient files for incoming admissions and discharges.
- Collaborated with team members to enhance patient service delivery processes.
- Maintained patient records including medical histories, test results, medication lists and other related information.
- Performed clerical duties such as typing, data entry, scanning and filing documents.
- Managed daily operations of the ward including ensuring that all necessary equipment was available.
- Tracked lab results, radiology images and other diagnostic tests requested by physicians.
Education
LPN - PN
Louisiana Delta Community College
Covington, LAundefined
Capitol High
Baton Rouge, LASkills
- Patient care
- Medical billing
- Team collaboration
- Effective communication
- Documentation management
- Compliance assurance
- Medical billing & revenue cycle basics
- Insurance verification and communication
- Patient customer service
- Data entry & documentation accuracy
- Attention to detail
- Experience utilizing Microsoft Office products Outlook, Excel, and teams
Timeline
Customer Service Cashier
RaceTrac
08.2025 - Current
Billing and Coding
Medcenturis
01.2024 - 04.2026
CNA
PAM Health
12.2022 - 08.2025
Ward Clerk
PAM Health
12.2022 - 08.2025
LPN - PN
Louisiana Delta Community College
undefined
Capitol High