Alex Giles
Ruston
Summary
Dynamic and results-oriented professional with experience at Moreau Physical Therapy, adept at enhancing patient comfort and optimizing scheduling efficiency. Demonstrates exceptional time management and equipment maintenance skills. Proven track record in improving patient outcomes and maintaining positive relationships with patrons through fast, efficient service and an engaging personality.
Reliable and friendly with excellent communication skills and positive attitude. Familiar with cash handling and basic food preparation, including maintaining cleanliness and following safety protocols. Committed to providing exceptional customer service and ensuring pleasant experience for all patrons.
Overview
5
5
years of professional experience
Work History
Physical Therapy Aide
Moreau Physical Therapy
06.2024 - 09.2024
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
- Recorded patient status in progress notes.
- Ensured proper equipment functionality through regular inspection and maintenance, minimizing downtime due to malfunctions.
- Worked with patients from age 15 to 65.
Concession Stand Worker
Sports Complex
02.2020 - 07.2024
- Used cash register to tender change and process cash and credit card payments.
- Ensured customer satisfaction through accurate order taking and prompt delivery of food items.
- Handled customer complaints calmly and professionally, working towards swift resolutions that maintained positive relationships with patrons.
- Adhered to health and safety regulations, maintaining proper food handling practices at all times.
- Responded to customer complaints to help resolve issues.
Education
Bachelor of Science - Sports Medicine
Louisiana Tech University
Ruston, LA05-2028
High School Diploma -
Central High School - B.R.
Greenwell Springs, LA05-2024
Skills
- Maintaining and cleaning equipment
- Organized multi-tasker
- Maintaining inventory
- Menu development
- Fast and efficient service worker
- Team member training
- Reliable and punctual
- Engaging personality
- Time management prowess
Timeline
Physical Therapy Aide
Moreau Physical Therapy
06.2024 - 09.2024
Concession Stand Worker
Sports Complex
02.2020 - 07.2024
Bachelor of Science - Sports Medicine
Louisiana Tech University
High School Diploma -
Central High School - B.R.
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