Alex N
Ruston
Summary
Proven ability to enhance team collaboration and customer service, recognized for training new technicians and improving workflow efficiency. Adaptable and dependable, committed to delivering high-quality results in fast-paced environments.
Skilled in collaborative environments and proficient in task management, looking to transition into new field. Developed strong problem-solving and organizational abilities in hands-on, team-based setting. Aiming to leverage these transferrable skills to drive success in new professional direction.
Overview
3
3
years of professional experience
Work History
Helper
Falke Refrigeration and Mechanical
Central, LA
04.2024 - 09.2025
- Assisted technicians in installation and maintenance of refrigeration systems.
- Operated hand tools and machinery for equipment assembly and repair tasks.
- Supported inventory management by tracking parts and supplies availability.
- Collaborated with team members to improve workflow efficiency during service calls.
- Eventually able to handle preventative maintenance on a few sites, primarily LDC Grain mill
- Trained new techs on procedure and schedules for preventative maintenance and equipment management.
Crew Member
Raising Cane's Restaurants
Central, LA
01.2023 - 05.2024
- Assisted in maintaining cleanliness and organization of work area, specialized in cleaning during some shifts.
- Adapted quickly to new tasks in fast-paced environment.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team to deliver high-quality customer service, and was commended by mangers for professional and welcoming service.
- Supported inventory management by restocking supplies as needed.
- Became certified as a trainer to train new crew members on all positions
Customer Service Representative
Welsh's Cleaners
Baton Rouge, LA
04.2023 - 02.2024
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Processed orders and managed customer accounts using internal software systems.
- Collaborated with team members to enhance service delivery and streamline operations.
- Assisted in maintaining cleanliness and organization of service areas for optimal customer experience.
Education
BBA - Business Administration
Louisiana Tech University
Ruston, LA05-2028
High School Diploma -
St. Michael The Archangel
Shenandoah, LA04-2024
Skills
- Active learning
- Teamwork and collaboration
- Attention to detail
- Excellent communication
- Customer service
- Adaptability and dependability
- Relationship building
- System installation
- Equipment Repair
- Preventive Maintenance
- Following directions
Accomplishments
I achieved Eagle rank after being in Boy Scouts for 7 years. My project consisted of me raising over $8,000 and using the money to create care bags for teens in the Saint Jude Children's hospital.
Timeline
Helper
Falke Refrigeration and Mechanical
04.2024 - 09.2025
Customer Service Representative
Welsh's Cleaners
04.2023 - 02.2024
Crew Member
Raising Cane's Restaurants
01.2023 - 05.2024
BBA - Business Administration
Louisiana Tech University
High School Diploma -
St. Michael The Archangel