Alexa Van Ampting
Chalmette
Summary
Dynamic professional with a proven track record in customer relationship management and conflict resolution, honed across roles at New Orleans Food And Spirits and B&H Contractors. Skilled in creating positive environments and enhancing customer satisfaction through strong leadership and multitasking abilities. Achieved significant improvements in service delivery and operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitstaff
New Orleans Food And Spirits
11.2023 - Current
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Resolved customer complaints professionally and effectively, maintaining strong relationships with clientele.
- Enhanced customer satisfaction by implementing efficient waitstaff scheduling and task delegation.
- Optimized table turnover rate by monitoring meal progress and anticipating guest needs proactively.
Waitstaff
Harbor Seafood
03.2022 - 10.2023
- Monitored health code compliance by enforcing strict cleanliness standards within the dining area and kitchen workspace.
- Established a positive work environment, promoting teamwork and open communication among staff members.
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Clerical Assistant
B&H Contractors
09.2020 - 12.2021
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Student Worker
Nunez Community College
08.2019 - 03.2020
- Contributed to a positive campus atmosphere through exceptional customer service, assisting students and faculty with inquiries and concerns.
- Provided administrative support to ensure smooth office operations.
- Took and followed detailed directions from others.
- Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally while maintaining confidentiality.
Education
No Degree - General Studies
Nunez Community College
Chalmette, LA08-2025
Skills
- Cleaning and sanitation
- Customer relationship management
- Marketing initiatives
- Strong leadership
Certification
- Certified Dental Assistant (CDA) - Dental Assisting National Board (DANB).
Timeline
Waitstaff
New Orleans Food And Spirits
11.2023 - Current
Waitstaff
Harbor Seafood
03.2022 - 10.2023
Clerical Assistant
B&H Contractors
09.2020 - 12.2021
Student Worker
Nunez Community College
08.2019 - 03.2020
- Certified Dental Assistant (CDA) - Dental Assisting National Board (DANB).
No Degree - General Studies
Nunez Community College
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