Summary
Overview
Work History
Education
Skills
Timeline
Generic

ALEXANDER GREER

JAMESTOWN

Summary

8+ years of experience in the telecommunication business provisioning, installing, and troubleshooting circuits from DS1 all the way to pure Ethernet. Engineering circuits from Central Office to prem on Sonet, Ethernet, Sonet over Ethernet, and Ethernet over Sonet. Working with Outside Plant Engineers on site surveys and damages. Interfacing with customers from residential, business, and military including Barksdale Air Force Base, CIC (Cyber Innovation Center), Venyu (Eatel), and Caddo Parish. Military veteran with 4 years of service serving on 3 different ships.

Overview

15
15
years of professional experience

Work History

Field Engineer

Conterra Networks
Shreveport
06.2022 - Current

Conducting site surveys, installing, and maintaining telecommunication equipment for enterprise markets. Installing Network equipment for the Central Office including transport equipment and DC power plants. Provisioning Ciena, Cyan, and Cisco. Site surveys for VOIP phones and POE switches. Workflow management on multiple orders at different stages of the process. Working with Outside Plant, Vendors, and the customer, to ensure a smooth process from beginning to end.

Field Service Technician

Centurylink Inc
Shreveport
05.2017 - 06.2022

*Provision, monitor, install, coordinate, test, and turn-up circuits including MPLS, Point to Point, Analog lines,T1'S and DIA. I deliver these via Carrier Ethernet, Sonet, Ethernet over Sonet, Sonet over Ethernet, DWDM, and older CWDM as well. I also engineer if I need to groom circuits off antiquated equipment or the customer needs the service ASAP. I have entire rings and used diversity to avoid any downtime to customers. I monitor the network using PLANET OPERATE for pure ethernet and NETFLEX for SONET. I also use WaveStar CIT to log into Transport/Sonet equipment. The trouble ticketing system I use is REMEDY and CLARIFY. I am proficient in EXCEL as we use EXCEL to document most of our network. The equipment I provision, install, monitor, and or maintain is listed below.

CYAN(CIENA) Z77, Z33, Z22

CIENA 3930, 5142, 6500

ADVA FSP SERIES

CISCO ASR 920

CISCO 4300

ADTRAN 408E

ADTRAN 608-624

OVERTURE 65F10

OVERTURE 4000 SERIES

ADTRAN OPTI-6100

LAMBDA UNITE

ADTRAN 5000

DMX EXPLORER

DMX EXTEND

FUJITSU 9500, 7500 FW

FUJITSU 4100 ES

FUJITSU FLM 2400 AND FLM 600

Service Technician

AT&T
Shreveport
02.2015 - 05.2017
  • Trouble shooting of POTS,  DSL,  IPDSL, and Gigabit services. 
  • Installation of a variety of services including Uverse to businesses and residential. 
  • Splicing of copper and fiber cable. 
  • Repairing damaged cable and using proper techniques to ensure quality in the splice so that there will be no degrading over time. 
  • Ran cable inside of businesses and residential using Cat 5e and Fiber. 
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Run wiring in the CO (central office) to OE (originating equipment).
  • Educated customers on findings to help the customer understand the issues faced in the field. 

Outside Plant Technician

AT&T
Shreveport
11.2013 - 04.2014
  • Splicing and trouble shooting of copper cable
  • Rehab of pedestals and cable pairs to ensure quality so certain services would work when deployed
  • Climbing of poles to replace splice cases and improve quality
  • Replacing of cable and splices
  • Cutting out unnecessary cable runs to shorten the length of the cable from the CO

Railroad Construction Worker

Railroad Controls Limited
Benbrooke
03.2013 - 11.2013
  • Construction of railroad crossing including communication equipment and safety equipment.
  • Running cables for power and communication to the crossing.
  • Installation of portable buildings that house batteries that keep the railroad crossing functional even after a power outage.
  • Adhering to strict safety protocols that are important around the railroad.
  • Traveled to several states where ever the work was needed.

Aviation Structural Mechanic

Navy
Atsugi
01.2009 - 01.2013
  • Performed daily postflight, preflight and other periodic inspections.(Plane Captain)
  • Installed, rigged and removed flight control surfaces and fabricated and assembled metal components to make repairs to aircraft’s skin
  • Conducted and oversaw safety protocols, including flight line foreign object prevention walks
  • Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions and mechanical flight controls
  • Directed aircraft in Preflight turnups and shutdowns.
  • Completed preventative maintenance on aircraft electronics and computer systems
  • Repaired hydraulic, structural, and safety equipment on the aircraft.
  • Monitored parts department and placed orders for maintenance supplies on consistent basis
  • Complete all paperwork requirements for each task, including recording maintenance actions in aircraft logbooks
  • Was stationed overseas and served on three ships. The USS Lassen (Destroyer), The USS Shiloh (Cruiser), and The USS Ford (Frigate).
  • Served in Operation Tomodachi where we supplied aid to Japanese after a 9.0 earthquake caused a devastating Tsunami in Japan
  • Trained newer shipmates in protocols and safety procedures.

Education

GED - General

Webster Parish Education
Minden, LA
2008

Nursing

BPCC
Bossier City, LA

Skills

  • Engineering of circuits
  • Installation and turn up of circuits
  • Proficient in Excel
  • Interfacing with customers
  • Troubleshooting circuits
  • Workflow management
  • Installation and Troubleshooting of Transport equipment including SONET and Ethernet
  • Project management on fiber installations
  • Provisioning of telecommunications equipment
  • Trouble management

Timeline

Field Engineer

Conterra Networks
06.2022 - Current

Field Service Technician

Centurylink Inc
05.2017 - 06.2022

Service Technician

AT&T
02.2015 - 05.2017

Outside Plant Technician

AT&T
11.2013 - 04.2014

Railroad Construction Worker

Railroad Controls Limited
03.2013 - 11.2013

Aviation Structural Mechanic

Navy
01.2009 - 01.2013

GED - General

Webster Parish Education

Nursing

BPCC
ALEXANDER GREER