- Gym Workouts
- Swimming
- Regularly practice mindfulness and meditation for overall wellness
- Passionate about balancing physical health with mental and emotional wellness
Alexander Hay
Mandeville
Summary
Adaptable Oil Change Technician known for strong work ethic and effective communication. Successfully implemented process improvements, leading to reduced service times and enhanced customer satisfaction. Three years of experience driving a service truck to many locations for repairs, replacements, and inspections on vehicles in a timely manner.
Overview
11
11
years of professional experience
Work History
Oil Change Technician
Take 5 Oil Change
Covington, LA
03.2022 - 05.2026
- Performed oil changes and fluid checks efficiently, ensuring customer satisfaction.
- Utilized diagnostic tools to identify vehicle issues and recommend appropriate services.
- Maintained cleanliness and organization of work area to enhance safety and workflow.
- Assisted in training new technicians on procedures and best practices for oil changes.
- Implemented process improvements that reduced service times without compromising quality.
- Communicated effectively with customers, providing detailed explanations of services performed.
- Consistently met or exceeded company targets for completed jobs per shift, contributing to overall business growth and profitability.
- Worked alone or in team-based systems to complete up to 80 oil changes each day.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
Landscape Crew Manager
Smoke Tree Landscape
Madisonville, LA
03.2020 - 02.2022
- Supervised daily landscape maintenance operations, ensuring quality and efficiency in project execution.
- Trained and mentored new crew members on equipment use and safety protocols.
- Developed plant care schedules to optimize growth and enhance aesthetic appeal of landscapes.
- Coordinated with clients to understand design preferences and deliver tailored landscaping solutions.
- Managed inventory of tools and materials, ensuring readiness for daily tasks and projects.
- Conducted regular inspections of completed work to ensure adherence to quality standards.
- Collaborated with senior management to strategize improvements in workflow and operational efficiency.
- Improved overall crew performance by providing ongoing training in technical skills as well as safety procedures.
- Managed daily work schedules, delegating tasks effectively for optimal crew productivity and efficiency.
- Assisted in the recruitment process of new crew members by interviewing candidates based on their skills.
Mobile Service Technician
Tredroc Tires
Rockford, IL
02.2015 - 03.2019
- Diagnosed and repaired tire-related issues on-site using specialized equipment.
- Conducted routine maintenance checks to ensure optimal vehicle performance and safety.
- Developed efficient service schedules to enhance customer satisfaction and minimize downtime.
- Trained junior technicians on best practices for tire installation and repair techniques.
- Managed inventory of tires and tools, ensuring availability for mobile service operations.
- Resolved customer inquiries promptly, fostering positive relationships and repeat business.
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Established a reputation as a reliable service provider, resulting in an increased number of referrals from satisfied clients.
Education
High School Diploma -
Lakeshore Highschool
Mandeville, LA01-2017
Skills
- Battery replacements
- Oil change expertise
- Vehicle inspection
- Customer relations
- Wheel alignment
- Flat repairs
- Flexible schedule
- Task delegation
- Irrigation systems
- Strong work ethic
- Using hand tools
- Flexible and adaptable
Accomplishments
Achieved perfect attendance throughout my career without being late a single time. Not even once have I had a bad experience with a customer or employer because my only interest is to improve my work, and always have a positive attitude.
Interests
Timeline
Oil Change Technician
Take 5 Oil Change
03.2022 - 05.2026
Landscape Crew Manager
Smoke Tree Landscape
03.2020 - 02.2022
Mobile Service Technician
Tredroc Tires
02.2015 - 03.2019
High School Diploma -
Lakeshore Highschool