Alexander Jansen
Metairie
Summary
Detail-oriented professional with over 5 years of experience in customer service and transaction processing. Known for strong cash handling skills and product knowledge, consistently enhancing customer satisfaction and loyalty through effective complaint resolution and service excellence.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Cashier
Zuppardo's
Metairie
07.2025 - Current
- Process customer transactions accurately and efficiently at Zuppardo's.
- Operate cash register efficiently and accurately, process payments by cash, check, credit card, gift card, or automatic debit.
- Assist customers with product inquiries, and provide excellent service.
- Maintain a clean and organized checkout area to enhance the customer experience.
- Follow company policies for handling cash and credit transactions securely.
Self-Checkout and Customer Service Assoc., Stocker
Walmart Supercenter
Metairie
03.2018 - 10.2024
- Resolved customer complaints while maintaining a positive shopping experience.
- Processed returns and exchanges according to company policies and procedures.
- Trained new associates on checkout procedures and customer service standards.
- Filled self-checkout registers to be ready for the next day.
- Closed Supercenter after all customers and associates had left, and only the night stocking crew was in the store.
- Monitored self-checkout kiosks to assist customers.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Stocked shelves with merchandise according to store standards.
Customer Service Mgr., Photo Lab Assoc., Cashier
Wal-Mart Supercenter
Manassas
05.2009 - 10.2017
- Resolved customer complaints and escalated issues to maintain satisfaction levels.
- Provided exceptional customer service to ensure customer satisfaction.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Processed customer photo orders using digital imaging software.
- Assisted clients with photo selection and printing options.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
Osbourn High School
Manassas, VA06-2006
Some College (No Degree) - General Studies And Computer Sciences
Northern Virginia Community College
Manassas, VASkills
- Customer transactions and cash handling
- Point of sale systems
- Product knowledge and transaction processing
- Customer relationship management
Certification
LA Responsible Vendor Server's Permit
Timeline
Cashier
Zuppardo's
07.2025 - Current
Self-Checkout and Customer Service Assoc., Stocker
Walmart Supercenter
03.2018 - 10.2024
Customer Service Mgr., Photo Lab Assoc., Cashier
Wal-Mart Supercenter
05.2009 - 10.2017
High School Diploma -
Osbourn High School
Some College (No Degree) - General Studies And Computer Sciences
Northern Virginia Community College