Alexandria Connell
Denham Springs
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Licensed Insurance Producer
AO Globe Life
10.2023 - Current
- Promoted products and services using upselling and other sales strategies.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Provided coverage option information to assist clients in protecting assets.
- Utilized targeted email campaigns and cold calling to increase revenue.
- Built strong relationships with clients, leading to increased referrals and business growth.
- Maintained up-to-date records of client interactions, policy changes, and renewals in the agency management system.
- Generated quotes and proposals for clients to match individual needs.
- Met with prospective clients to discuss insurance needs and provide solutions.
Cashier
Smoothie King
02.2017 - 11.2017
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Server
Hooters Inc.
05.2016 - 10.2016
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
Server/Host
Hawthorne's NY Pizza & Bar
11.2012 - 02.2013
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Dietary Aide
Quarryville Presbyterian
08.2010 - 10.2012
- Stocked supplies in dining areas as needed.
- Delivered meals to residents and patients in their rooms when requested.
- Informed supervisor about any changes in patient's dietary needs or preferences.
- Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Prepared and served meals according to dietary guidelines.
- Cleaned and sanitized kitchen equipment and surfaces.
- Ensured that all food was prepared according to established health standards.
- Monitored expiration dates on products and disposed of any spoiled or expired foods.
- Provided assistance with meal setup, serving, and clean up as needed.
- Set up trays for patients upon request.
- Maintained a safe working environment by following all safety protocols.
Education
Solanco High School
Quarryville, PA05-2012
Skills
- Customer Assistance
- Cash Register Operation
- Product Recommendations
- Cash Handling
- POS Systems
- ID Verification
- Customer Service
- Credit and cash transactions
- Cleaning and sanitizing
- POS system operations
- Sales expertise
- Order Taking
- Ordering and stocking
- Merchandise Restocking
- Insurance sales expertise
- Client service
- Insurance product expertise
- Cold calling
Education and Training
other
Certification
- Life and Health Insurance License - Louisiana and North Carolina Department of Insurance.
Timeline
Licensed Insurance Producer
AO Globe Life
10.2023 - Current
Cashier
Smoothie King
02.2017 - 11.2017
Server
Hooters Inc.
05.2016 - 10.2016
Server/Host
Hawthorne's NY Pizza & Bar
11.2012 - 02.2013
Dietary Aide
Quarryville Presbyterian
08.2010 - 10.2012
Solanco High School
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