Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexis Bassett

New Orleans

Summary

Dedicated and customer-focused professional with over 7 years of experience in retail, customer service, and patient support. Skilled in communication, problem-solving, and ensuring customer satisfaction. Seeking to leverage strong service background and leadership experience in a growth-oriented role.

Overview

10
10
years of professional experience

Work History

Patient Representative

LensCrafters
08.2023 - 06.2025
  • Assisted patients with scheduling, eyewear purchases, and insurance processing.
  • Maintained accurate patient records and ensured HIPAA compliance.
  • Delivered excellent customer service in a fast-paced healthcare environment.

Customer Service Representative

Lowe's
11.2018 - 01.2022
  • Provided product knowledge and support to customers.
  • Resolved service issues efficiently while maintaining a positive customer experience.
  • Handled transactions, returns, and special orders with accuracy.

Lead Cashier

Rite Aid
08.2015 - 01.2018
  • Supervised front-end operations and trained new cashiers.
  • Managed customer transactions and ensured compliance with store policies.
  • Recognized for reliability and strong leadership skills.

Education

High School - undefined

Joseph S. Clark High School
01.2017

Skills

  • Customer Service & Communication
  • Cash Handling & POS Systems
  • Patient Support & Scheduling
  • Problem Solving & Conflict Resolution
  • Team Leadership & Training

Timeline

Patient Representative

LensCrafters
08.2023 - 06.2025

Customer Service Representative

Lowe's
11.2018 - 01.2022

Lead Cashier

Rite Aid
08.2015 - 01.2018

High School - undefined

Joseph S. Clark High School
Alexis Bassett