Alexis Hood
Duson
Summary
Driven and versatile sales person with a background in sales, marketing and great customer service. Combines a background in combining resilience, communication, and business Experienced in customer service and hospitality, consistently delivering exceptional service by efficiently managing orders and enhancing guest experiences. Collaborated with diverse teams to address product and service issues, prioritizing tasks to achieve service goals. Demonstrated strong organizational skills in maintaining bar cleanliness and creating a diverse drink menu, boosting satisfaction and sales.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Server
Twin Peaks
Duson
01.2025 - 02.2026
- Delivered exceptional customer service by efficiently managing orders, enhancing the dining experience for all guests.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Bottle girl
1902 night club
San Antonio
01.2024 - 01.2025
- Delivered exceptional customer service by ensuring timely drink service, resulting in increased patron satisfaction and repeat visits.
- Maintained cleanliness and organization of the bar area, enhancing the overall atmosphere and guest experience.
- Collaborated with bartenders to create a diverse drink menu, which attracted a wider clientele and boosted sales.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
Customer Sales and Service Expert
Hair city beauty supply
San Antonio
07.2023 - 01.2024
- Collaborated with team members to develop promotional displays, driving sales and showcasing product offerings effectively.
- Delivered exceptional customer service through attentive communication and product knowledge, enhancing client satisfaction and loyalty.
- Completed day-to-day duties accurately and efficiently.
Janitor
D.A.T Pro Cleaning service
San Antonio
02.2022 - 11.2022
- Maintained cleanliness of facilities by conducting thorough cleaning tasks, ensuring a safe environment for all users.
- Conducted routine inspections of cleaned areas, ensuring adherence to quality standards and enhancing overall service delivery.
Education
High School Diploma -
Karen Wagner High School
San Antonio, TX 06.2016 - 05.2019
Skills
- Bar organization
- Client communication
- Customer Relations & Communication
- Customer service
- Task prioritization
- Order management
- Team collaboration
Timeline
Server
Twin Peaks
01.2025 - 02.2026
Bottle girl
1902 night club
01.2024 - 01.2025
Customer Sales and Service Expert
Hair city beauty supply
07.2023 - 01.2024
Janitor
D.A.T Pro Cleaning service
02.2022 - 11.2022
High School Diploma -
Karen Wagner High School
06.2016 - 05.2019