Alexis Kennedy
Monroe
Summary
Ambitious professional with extensive experience in high-volume service and legal support. Proven ability to communicate effectively and build strong client relationships while managing complex workflows. Recognized for initiative in fast-paced environments and consistently delivering high-quality administrative results.
Overview
8
8
years of professional experience
Work History
Waitress/Bartender
Fieldhouse Bar & Grill
Monroe, LA
06.2021 - Current
- Delivered exceptional customer service, enhancing overall guest satisfaction and dining experiences.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Addressed customer complaints swiftly, contributing to a welcoming atmosphere in the restaurant.
- Interacted with guests to establish rapport, encouraging repeat visits to the bar & grill.
Waitress/Bartender
Crawfish City
West Monroe, LA
03.2021 - Current
- Provided friendly customer service by promptly addressing guests' needs and inquiries, enhancing overall dining experience.
- Resolved issues or complaints quickly, ensuring guest satisfaction and maintaining positive dining atmosphere.
- Assisted wait staff during peak hours by efficiently delivering food and drinks, contributing to smooth service flow.
- Trained new team members on restaurant procedures and customer service standards.
Waitress
Walk-On's Bistreaux & Bar
West Monroe, LA
12.2019 - 03.2020
- Delivered attentive service to create memorable dining experiences.
- Managed multiple tables efficiently to ensure timely service during busy shifts.
- Upsold menu items, boosting customer satisfaction and contributing to increased sales.
- Developed positive relationships with regular customers through friendly conversation.
Assistant/Runner
Boles Law Firm
Monroe, LA
08.2018 - 07.2019
- Organized case files and documentation for legal proceedings, ensuring easy access and compliance.
- Responded to inquiries promptly and professionally, enhancing client satisfaction.
- Delivered paper supplies to various departments efficiently and promptly.
- Coordinated office supplies and maintenance tasks to support smooth office operations.
Education
Health Care Marketing/Management
University of Louisiana At Monroe
Monroe, LA08-2026
Skills
- Customer service
- Conflict resolution
- Time management
- Team building
- Project management
- Leadership
- Adaptability
Timeline
Waitress/Bartender
Fieldhouse Bar & Grill
06.2021 - Current
Waitress/Bartender
Crawfish City
03.2021 - Current
Waitress
Walk-On's Bistreaux & Bar
12.2019 - 03.2020
Assistant/Runner
Boles Law Firm
08.2018 - 07.2019
Health Care Marketing/Management
University of Louisiana At Monroe