Accurate and detail-driven professional with experience in healthcare administration and customer service. Trusted with confidential information and skilled in organization, data entry, and meeting deadlines in fast-paced environments.
Overview
7
7
years of professional experience
2025
2025
years of post-secondary education
Work History
Physical Therapy Technician
TCA Physical Therapy
Marksville
06.2023 - Current
Assisted physical therapists in implementing treatment plans, enhancing patient recovery through supportive care and guidance.
Maintained patient records and documentation, and ensuring to keep track of charts.
Educated patients on exercise regimens and home care strategies, fostering independence and improving overall wellness outcomes.
Conducted equipment maintenance checks and inventory management, ensuring readiness and compliance with safety standards.
Applied hot packs, cold packs and electrical stimulation according to therapist instructions.
Performed administrative duties such as scheduling appointments, maintaining records, and ordering supplies.
Assisted with therapeutic modalities including ultrasound therapy and electrical stimulation units.
Ensured that all safety protocols were followed at all times during treatments.
Prepared treatment areas and equipment, promoting a safe and organized environment for effective patient therapy sessions.
Waitress
Family Grill
Simmesport
03.2019 - 06.2023
Provided exceptional customer service by promptly taking orders and accurately processing transactions, enhancing overall dining experience.
Maintained cleanliness and organization of dining areas, ensuring a welcoming environment for guests and efficient operations.
Assisted in training new staff on menu offerings and service protocols, contributing to team development and consistency in service.
Monitored inventory levels of supplies and restocked items as needed, preventing shortages and maintaining operational efficiency.
Handled customer inquiries and resolved complaints effectively, fostering a positive dining atmosphere and encouraging repeat business.
Demonstrated strong multitasking abilities by managing multiple tables simultaneously, ensuring prompt service and attention to guests' needs.
Provided excellent customer service by addressing any complaints or concerns promptly.
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Physical Therapy Technician at Professional Physical Therapy and Sports MedicinePhysical Therapy Technician at Professional Physical Therapy and Sports Medicine