Alexis Payne
Shreveport
Summary
Recognized for strong organizational skills and attention to detail, ensuring timely delivery of services and exceptional guest satisfaction.
Dependable worker with solid customer service, communication and relationship-building abilities developed over years of experience in similar roles. Good sorting, documentation and organizing skills.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Laundry Attendant
Residence Inn Marriott
05.2022 - Current
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Expedited the laundering process by pre-treating heavily soiled items before washing them with other linens.
- Provided exceptional customer service while receiving drop-off laundry orders from guests.
- Ensured consistent quality control by conducting regular inspections of cleaned linens for stains, damage, or wear.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Changed bed linens and collected soiled linens for cleaning.
- Handled requests for extra linens, toiletries and other supplies.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Displayed strong organizational skills when managing personal cart inventory based on specific needs per shift, ensuring a seamless transition from one task to another without any delays or complications.
- Collaborated with front desk staff to address guest concerns, ensuring swift resolutions and overall satisfaction.
- Performed laundry duties for improved efficiency and faster room turnover times.
Floor Associate
Regal Cinemas
11.2019 - 04.2020
- Greeted customers, helped locate theater number and directed towards seats.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance in concession stand.
- Enhanced operational efficiency by organizing shelves, racks, and other display areas for easy access and navigation by customers.
- Maintained store cleanliness, ensuring a welcoming environment for customers within theaters
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Demonstrated strong problem-solving skills by addressing customer inquiries or concerns quickly and effectively.
- Processed transactions efficiently at checkout, ensuring accurate pricing and promoting a positive image of the store brand.
Education
Certificate - Pharmacy Technician
Ayers Career College
Shreveport, LAHigh School Diploma -
C.E. Byrd
Shreveport, LA05.2021
Skills
- Workplace cleanliness
- Inventory tracking
- Customer service
- Teamwork and collaboration
- Sorting
- Multitasking
- Reliability
- Organizational skills
- Effective communication
Timeline
Laundry Attendant
Residence Inn Marriott
05.2022 - Current
Floor Associate
Regal Cinemas
11.2019 - 04.2020
Certificate - Pharmacy Technician
Ayers Career College
High School Diploma -
C.E. Byrd
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