Alexis Serrano
Keithville
Summary
Dependable and safety-conscious professional with strong customer service and task prioritization skills. Experienced in engaging diverse groups and resolving issues promptly to ensure high customer satisfaction and team success. Safety-conscious construction worker skilled in operating heavy machinery and adhering to safety protocols. Committed to maintaining a secure work environment and delivering efficient project outcomes through strong teamwork and task management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Army Reservist
United Sates Army
Baton Rouge
11.2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Conducted testing of software and systems to ensure quality and reliability.
Construction Worker
R.L Branch
Ruston
10.2024 - 07.2025
- Operated heavy machinery for various construction tasks efficiently.
- Followed safety protocols to maintain a secure work environment.
- Loaded and unloaded materials for site readiness and organization.
- Mixed concrete and other materials according to specifications.
- Conducted site cleanup to ensure a safe working area daily.
- Utilized power tools such as saws, drills and sanders when necessary on projects.
Education
Bachelor of Science - Bachelor of Science in Accounting-Public Accountin
Purdue Global
West Lafayette, IN06-2029
High School Diploma -
Bossier High School
Bossier City05-2024
Skills
- Customer service
- Task prioritization
- Effective communication
- Team-oriented and dependable
- Heavy lifting
- Heavy equipment operation
- Site preparation
- Problem-solving
- Basic math
- Attention to detail
Languages
Spanish
Native/ Bilingual
Certification
- Drivers License
- Security Clearance
Timeline
Construction Worker
R.L Branch
10.2024 - 07.2025
Army Reservist
United Sates Army
11.2023 - Current
Bachelor of Science - Bachelor of Science in Accounting-Public Accountin
Purdue Global
High School Diploma -
Bossier High School
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