Alexis Taylor
Shreveport
Summary
Results-driven Maintenance Planner with expertise in asset management and safety compliance. Proven track record in optimizing equipment uptime and developing effective maintenance strategies.
Detail-oriented Maintenance Planner skilled in work order management and schedule optimization. Successfully coordinated preventive maintenance and ensured compliance with safety regulations, contributing to enhanced operational efficiency and reduced downtime.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Maintenance Planner
Golden State Foods
Burleson, TX
12.2020 - 03.2025
- Developed and maintained detailed maintenance schedules to optimize equipment uptime.
- Coordinated preventive maintenance tasks to ensure compliance with safety regulations.
- Analyzed equipment performance data to identify trends and recommend improvements.
- Collaborated with cross-functional teams to resolve technical issues efficiently.
- Scheduled and oversaw maintenance, repair and installation activities.
- Reviewed and studied blueprints to double-check installation and implementation project requirements.
- Created and maintained daily and weekly reports for upper management.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
Maintenance and Repair Technician
Curtiss-Wright
Grand Prairie, TX
04.2018 - 12.2020
- Diagnosed and repaired mechanical systems to ensure optimal functionality and safety.
- Conducted routine maintenance on equipment, reducing downtime and improving operational efficiency.
- Collaborated with cross-functional teams to troubleshoot complex system issues and implement solutions.
- Trained junior technicians on maintenance procedures and safety protocols, enhancing team performance.
Customer Service Representative
AgovX
Grand Prairie, TX
04.2015 - 12.2020
- Resolved customer inquiries and issues through effective communication and problem-solving techniques.
- Streamlined order processing by implementing efficient tracking systems for customer requests.
- Trained new team members on company policies, procedures, and customer interaction standards.
- Increased customer satisfaction ratings by providing personalized service and follow-up support.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
High School Diploma -
Southwood
Shreveport, LA05-2012
Skills
- Asset management
- Work order preparation
- Work order management
- Maintenance strategies
- Schedule management
- Safety monitoring
- Attention to detail
- Safety compliance
Accomplishments
- Supervised team of muilple staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Schedule Management
Productivity software
Computer Support Specialist
Comptia A +
Troubleshooting - Expert
Electrical Repair - Expert
Diagnostics Testing - Expert
Safe work practice
Maintenance
Languages
English
Native or Bilingual
Timeline
Maintenance Planner
Golden State Foods
12.2020 - 03.2025
Maintenance and Repair Technician
Curtiss-Wright
04.2018 - 12.2020
Customer Service Representative
AgovX
04.2015 - 12.2020
High School Diploma -
Southwood