Alfredo Ortiz
Leesville
Summary
I am hard working young man that will get any job done the quickest and safest way possible. I am up to any challenge that is given to me and I love to learn new things. I am currently getting my degree in electrical and instrumentation and would love to take my skills that I learn from sowela to a company who will train me and guide me to becoming a great technician in the field and I am prepared to give it my all.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Sales Associate mentor
Lowes Home Improvment
Leesville
03.2025 - Current
- Assisted customers with product selection and inquiries.
- Maintained the cleanliness and organization of the sales floor.
- Operated point-of-sale system for customer transactions.
- Stocked shelves with merchandise and ensured proper placement.
- Collaborated with team members to enhance customer service.
- Monitored inventory levels and reported shortages to management.
- Participated in store promotions and marketing activities.
- Engaged with customers to build rapport and encourage purchases.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
Manager
Taco Bell
Leesville
08.2024 - 03.2025
- Managed daily operations to ensure efficient service and customer satisfaction.
- Trained and supervised team members in food preparation and safety standards.
- Coordinated inventory management to maintain stock levels and reduce waste.
- Implemented promotional campaigns to enhance customer engagement and sales.
- Scheduled shifts to optimize staff coverage during peak hours.
- Conducted regular quality checks on food items to maintain standards.
- Resolved customer complaints promptly to improve overall dining experience.
- Collaborated with management on staff performance evaluations and training needs.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
Loader and Unloader
American moving and storage
Leesville
05.2023 - 08.2023
- Loaded and unloaded freight using forklifts and pallet jacks.
- Organized inventory in designated warehouse areas for easy access.
- Inspected shipments for damage and reported issues to supervisors.
- Maintained cleanliness and safety compliance in loading zones.
- Collaborated with team members to ensure efficient workflow.
- Assisted in training new staff on loading and unloading procedures.
- Followed safety protocols while operating heavy equipment in the warehouse.
- Unloaded materials by hand or with equipment to help team meet work demands.
- Unloaded products from incoming transports.
- Worked collaboratively with other team members to complete projects in a timely manner.
- Maintained a safe work environment by adhering to all safety regulations and policies.
Education
Associate of Electrical And Instrumentation - Electrical And Instrumentation
Sowela Technical Community College
Lake Charles, LA 08.2024 - 02.2026
Anacoco High School
Anacoco, LASkills
- Electrical troubleshooting
- Instrumentation calibration
- Equipment maintenance
- Customer service
- Team collaboration
- Time management
- General laborer
- Heavy lifting
- [Equipment] operation
Languages
English
Native/ Bilingual
Certification
- Drivers license
Accomplishments
- Mentor
- Honor student
- Red star associate
- National honors society
Timeline
Sales Associate mentor
Lowes Home Improvment
03.2025 - Current
Manager
Taco Bell
08.2024 - 03.2025
Associate of Electrical And Instrumentation - Electrical And Instrumentation
Sowela Technical Community College
08.2024 - 02.2026
Loader and Unloader
American moving and storage
05.2023 - 08.2023
Anacoco High School