Alicia Gordon
Colfax
Summary
Dynamic professional with a strong background in customer service and team collaboration, honed at Texas Roadhouse Restaurant. Proven ability to enhance guest experiences through effective communication and multitasking. Experienced in training staff and optimizing operations, ensuring a welcoming atmosphere while maintaining high service standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress
Texas Roadhouse Restaurant
07.2025 - Current
- Provided attentive service to guests, ensuring timely delivery of food and beverages.
- Communicated effectively with kitchen staff to ensure accurate order preparation.
- Facilitated a welcoming atmosphere for guests, enhancing their dining experience.
- Assisted in training new team members on restaurant procedures and service standards.
Legal File Clerk
Armour Law Firm
07.2022 - 01.2025
- Organized legal files systematically to enhance retrieval efficiency for attorneys and support staff.
- Assisted in preparing compliance documentation to meet regulatory and organizational standards.
- Coordinated client communication by relaying messages and updates between attorneys and clients promptly.
Hostess
Texas Roadhouse Restaurant
06.2021 - 07.2022
- Managed guest reception, ensuring a welcoming atmosphere for every patron entering the restaurant.
- Coordinated table assignments effectively to optimize seating and minimize wait times.
- Maintained cleanliness and organization of the dining area to enhance guest experience.
- Assisted in training new staff members on reservation protocols and customer interaction.
Education
High School Diploma -
Grant High School
Dry Prong, LA05-2024
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
Certification
BLS CPR Certificate, completed in 2024
Timeline
Waitress
Texas Roadhouse Restaurant
07.2025 - Current
Legal File Clerk
Armour Law Firm
07.2022 - 01.2025
Hostess
Texas Roadhouse Restaurant
06.2021 - 07.2022
High School Diploma -
Grant High School