Alisa Gilson
Ponchatoula
Summary
I am seeking to join the Activity Department as Director. I have a proven ability to foster strong relationships with volunteers, vendors, and staff within the Activity Department. I feel that I would excel at enriching the residents' lives through activity involvement. Proficient in managing administrative tasks and computer systems to ensure operational efficiency. Committed to maintaining a high standard of service and support for all department activities. I have no problems with learning new skills and will stop at nothing until I have mastered them.
Overview
9
9
years of professional experience
Work History
Receptionist
Belle Maison Nursing Home
Hammond
04.2024 - Current
- Greeted visitors and directed them to the appropriate location efficiently.
- Managed multi-line phone system, ensuring timely call routing and message taking.
- Handled incoming mail and packages, distributing them to staff promptly.
- Maintained front desk area, ensuring cleanliness and organization at all times.
- Updated daily log book with information about visitors and employees entering the premises.
- Handled visitor inquiries and complaints, providing timely and appropriate solutions.
Front counter and server
Newks Eatery
10.2022 - Current
- Take customer orders, run a cash register, stock supplies
- Bring food to customers table.
Kitchen
Chick fil a
08.2022 - 09.2022
- Work together with a team to package and serve the best chicken, soup, breakfast, mac n cheese in town, along with the best customer service in town.
Delivery driver
Amazon – Johnson Express
11.2021 - 03.2022
- Collaborated with Dispatch to receive route information, picked up packages from warehouse, loaded the van in the proper manner, followed GPS and customer requests to deliver packages accurately and timely.
RN Med/Surg, Ortho/Neuro
Singing River Hospital
06.2018 - 10.2020
- Collaborated with all disciplines to give the best care to our patients and their families. Gave mental support as well as physical care. Medications (oral, IM, SC, IV, transdermal), data entry, supervision of others, follow protocols.
LPN Field Nurse
Deaconess Home Healthcare
12.2016 - 10.2017
- Collaborated with all disciplines to provide the best care for our patients in their home environment. Did vitals, labs, wound care, assisted with med organization and refill requests.
Education
Certification - Medical Billing And Coding
University of Arkansas Grantham
Online08-2023
Diploma - Nursing (RN)
MGCCC
Biloxi, MS05.2018
Associate Degree in Applied Science - Practical Nursing (LPN)
MGCCC
Gulfport, MS01.2004
Diploma -
Diberville High
D'Iberville, MS05.1995
Skills
- Multi-line phone management
- Visitor management
- Front desk organization
- Customer service
- Effective communication
- Problem solving
- Professional demeanor
- Phone etiquette
- Customer/Client relations
Timeline
Receptionist
Belle Maison Nursing Home
04.2024 - Current
Front counter and server
Newks Eatery
10.2022 - Current
Kitchen
Chick fil a
08.2022 - 09.2022
Delivery driver
Amazon – Johnson Express
11.2021 - 03.2022
RN Med/Surg, Ortho/Neuro
Singing River Hospital
06.2018 - 10.2020
LPN Field Nurse
Deaconess Home Healthcare
12.2016 - 10.2017
Certification - Medical Billing And Coding
University of Arkansas Grantham
Diploma - Nursing (RN)
MGCCC
Associate Degree in Applied Science - Practical Nursing (LPN)
MGCCC
Diploma -
Diberville High