Summary
Overview
Work History
Education
Skills
Technical Skills
Timeline
Generic

Alisa Landry

Gonzales

Summary

Dynamic office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.

Overview

6
6
years of professional experience

Work History

Office Manager

Togpolf
05.2024 - Current
  • Function as site liaison to Home Office HR/Associate Relations team ensuring consistency and compliance with federal and state employment regulations.
  • Assist with payroll tasks such as: hours verification, tip reconciliation/release, clock in/clock out resolution, etc.
  • Provide transaction information and work through credit card disputes.
  • Create and maintain personnel files, per specifications for all Topgolf Sites.
  • Provide financial support through petty cash handling, safe counts, and daily reconciliations.
  • Assist with new hire orientation and paperwork processing, to include i9 verification and benefits.
  • Work with support vendors to ensure office equipment is working effectively.
  • Human resources responsibilities include but not limited to: interview for hourly office administration, benefit enrollment, terminations, unemployment claims, and company policy warnings/ write-ups.
  • Coordinate first aid and blood pathogen safety certification trainings
  • Upload, reconcile and file invoices and other venue specific company documents.
  • Maintain records of TCB mandated certification renewals.
  • Assist new venue Office Managers through post-open support to review systems and finalize processes.
  • Train new Office Managers to ensure proper knowledge and skills.
  • Coach and develop the admin team and drive all playmaker engagement.

Travel and Logistics Specialist

Topgolf
05.2022 - 05.2024
  • Collaborated with cross-functional teams to streamline operational processes.
  • Efficiently managed and booked national travel, lodging, and transportation for 400+ playmakers.
  • Maintained seven figure budget scales and minimized overhead with negotiation.
  • Maintained relationships with airline, lodging, and transportation partners and managed all corresponding contracts. Securing favorable terms and cost savings.
  • Proactively managed manifests getting ahead of any travel delays keeping our traveler's experience priority.

Special Projects, National Administrative Trainer

Topgolf
12.2019 - 05.2022
  • Collaborated with subject matter experts to create instructional materials and resources for new Office Managers and Administrative Assistants.
  • Facilitated onboarding processes for new playmakers across the nation, streamlining training efficiency.
  • Developed and delivered engaging training programs for diverse audiences, enhancing knowledge retention, and ensuring federal and state compliance standards are met.
  • Successfully managed multiple concurrent projects from initiation to completion.
  • Facilitated training of Office Managers and Administrative Assistants in various markets across the US for 6-10 weeks per project.

Administrative Assistant

Topgolf
01.2019 - 12.2019
  • Coordinated office activities and maintained organized filing systems to enhance operational efficiency.
  • Managed scheduling and calendar appointments for executives, ensuring optimal time management and prioritization.
  • Assisted in preparation of reports and presentations, ensuring all materials met quality standards and deadlines.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Education

East Ascension High School
Gonzales
01-2018

Skills

  • 6 years experience with data management
  • Strong problem-solving and analytical skills
  • Ability to learn, absorb, practice and deliver content consistently
  • Strong attention to detail and high degree of accuracy in data management
  • Ability to quickly learn new information or processes and apply
  • High level of self-awareness
  • High receptivity to change and integrity

Technical Skills

Concur

American Express Global Business Travel 

ADP Vantage

iCIMS

Workday HCM

Outlook

Timeline

Office Manager

Togpolf
05.2024 - Current

Travel and Logistics Specialist

Topgolf
05.2022 - 05.2024

Special Projects, National Administrative Trainer

Topgolf
12.2019 - 05.2022

Administrative Assistant

Topgolf
01.2019 - 12.2019

East Ascension High School

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Alisa Landry