Alisah Lopez
Topflight
Metairie
8
years of professional experience
Results-driven cashier team lead with experience in supervising operations and training staff. Known for professionalism and creative problem-solving, contributing to improved service delivery and operational success.
Work History
Front Gate Attendant/Food Runner
8 Years 4 Months- Managed guest check-in process, ensuring smooth and efficient entry for all patrons.
- Processed and reconciled high-volume cash, credit card, and electronic transactions daily, ensuring accuracy and adherence to financial handling procedures.
- Monitored facility access to maintain security and safety protocols at all times.
- Assisted in resolving customer inquiries, enhancing overall guest experience through effective communication.
- Assisted in reducing wait times by efficiently processing transactions for entry fees and parking passes.
- Delivered food and beverages promptly to enhance customer satisfaction.
- Collaborated with cross-functional teams to address operational challenges effectively.
Cashier Team Lead
4 Months- Supervised daily operations, ensuring adherence to company policies and customer service standards.
- Managed cash register operations, ensuring balanced drawers at end of shifts.
- Trained and mentored new cashiers on POS systems and customer engagement techniques.
- Conducted regular inventory checks, optimizing stock levels and minimizing waste.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Upheld strict cleanliness standards by performing daily cleaning, sanitizing food preparation areas, and ensuring compliance with health and safety regulations, contributing to consistently high inspection scores.
- Delivered exceptional customer service in fast-paced dining environment.
- Trained new servers on menu offerings, service techniques, and restaurant protocols.
Cashier
6 Months- Processed transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experiences.
- Managed cash register operations, ensuring balanced drawers at end of shifts.
- Collaborated with team members to improve store layout and product placement for better sales flow.
- Greeted customers entering store and responded promptly to customer needs.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
Education
High School Diploma
- Awarded [HOPE Scholarship] obtained through academic achievement. GPA above 3.0.
- Extracurricular Activities: [Softball] collaborated with varsity team demonstrating team work, discipline, and resilience under pressure.
Skills
Attention to detail
Professionalism and courtesy
Deposit and withdrawal management
Cash handling expertise
Data entry proficiency
Creative solutions
Passion for customer satisfaction
Timeline
Cashier Team Lead
TCBY Frozen Yogurt
01.2026 - 05.2026Read More
Cashier
Goodwill
06.2024 - 12.2024Read More
Front Gate Attendant/Food Runner
Topflight
04.2018 - CurrentRead More
Winder Barrow High School
High School Diploma
Read More