Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alleigh Robertson

Kentwood

Summary

Offering blend of customer service skills and eagerness to learn in fast-paced environment. Brings ability to quickly pick up new tasks and adapt to procedures. Ready to use and develop communication and teamwork skills in any role.

Overview

2
2
years of professional experience

Work History

Wait Staff Member

Mike's Catfish Inn
02.2025 - Current
  • Provided exceptional customer service, ensuring a welcoming dining experience.
  • Assisted in menu knowledge, enabling informed recommendations to guests.
  • Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
  • Maintained cleanliness and organization of dining area to enhance guest satisfaction.
  • Handled cash and processed payments accurately during busy shifts.
  • Adapted quickly to changing priorities in fast-paced environment, ensuring smooth operations.
  • Actively resolved guest issues, contributing to positive dining experiences and repeat business.
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.

Student Worker

Sumner High School
08.2024 - 05.2025
  • Facilitated communication between students and staff to enhance learning environment.
  • Supported administrative tasks
  • Took and followed detailed directions from others.
  • Adapted quickly to diverse tasks, demonstrating flexibility in fast-paced school setting.
  • Maintained tidy and organized environment to comply with cleanliness standards.
  • Contributed to a positive campus atmosphere through exceptional customer service, assisting students and faculty with inquiries and concerns.
  • Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally while maintaining confidentiality.

Staff Member

Skinny's Restaurant
01.2024 - 02.2025
  • Assisted customers with inquiries, providing timely and accurate information to enhance service experience.
  • Maintained cleanliness and organization of workspace, ensuring compliance with safety and health standards.
  • Collaborated with team members to streamline daily operations, improving overall workflow efficiency.
  • Handled cash transactions accurately, ensuring accountability and adherence to company policies.
  • Engaged in continuous learning about products and services to better assist customers and answer queries.
  • Participated in team meetings to discuss operational improvements and share feedback on processes.
  • Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced work environment.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Established positive relationships with customers and other staff members.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Upsold menu items and specials, contributing to overall sales growth.
  • Processed payments accurately, balancing cash drawers at the end of shifts.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Established and maintained strong relationships with colleagues through regular meetings and communication.
  • Developed and improved time management and organizational skills to maximise personal productivity.
  • Prepared and assembled food items following health and safety standards.
  • Maintained cleanliness and organization of kitchen workstations to ensure efficiency.
  • Supported cooking staff during meal service by providing timely ingredient preparation.
  • Assisted in training new waitstaff on menu items and service protocols.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

Jewel Sumner High School
Kentwood, LA
05-2025

Skills

  • Strong multitasking
  • Efficient organization
  • POS system operation
  • Professional appearance
  • Memory retention
  • Reliable and responsible
  • Warm and friendly
  • Cleanliness and hygiene
  • Exceptional customer service

Timeline

Wait Staff Member

Mike's Catfish Inn
02.2025 - Current

Student Worker

Sumner High School
08.2024 - 05.2025

Staff Member

Skinny's Restaurant
01.2024 - 02.2025

Jewel Sumner High School
Alleigh Robertson