Althea Owens
Alexandria
Summary
Detail-oriented healthcare professional with 8 years of experience as a patient Registrar and Lab Clerical Specialist in a fast-paced hospital setting. Skilled in patient intake, medical documentation, insurance verification, and laboratory coordination. Adept at multidisciplinary collaboration and utilizing Epic and Meditech systems to streamline processes, contributing to improved revenue cycle efficiency and patient satisfaction. Recognized for strong communication skills, accuracy, and ability to remain calm under pressure. Dedicated to providing compassionate patient-centered care and contributing positively to interdisciplinary healthcare teams.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Registar/Lab Clerk
CHRISTUS St. Frances Cabrini Hospital
Alexandria, LA
04.2018 - Current
- Managed patient check-in processes to ensure accurate and timely registration.
- Verified insurance information to minimize billing discrepancies and enhance revenue cycle efficiency.
- Communicate effectively with nurses, physicians and ancillary departments to ensure continuity of care.
- Coordinate laboratory orders and specimen processing to support timely diagnosis and treatment.
- Ensured patient privacy and confidentiality, adhering to HIPAA regulations in handling sensitive personal information.
- Enhanced data accuracy by diligently verifying insurance coverage, demographic information, and other essential details.
- Work efficiently in high-volume, fast-paced healthcare environments.
Education
No Degree - Assoicate Science of Nursing
Louisiana State University of Alexandria
Alexandria, LA12-2026
Skills
- Patient-Centered Care
- HIPAA Compliance
- Professionalism and ethics
- Documentation accuracy
- Multidisciplinary Collaboration
- Time Management
- Critical Thinking
- Epic System
- Meditech System
Certification
- Basic life support (BLS/CPR)- current
- Customer service certification
Timeline
Patient Registar/Lab Clerk
CHRISTUS St. Frances Cabrini Hospital
04.2018 - Current
No Degree - Assoicate Science of Nursing
Louisiana State University of Alexandria