Delivery Driver
FedEx
2011 - 2024
- Delivered packages efficiently while adhering to safety protocols and company guidelines.
- Managed daily route planning using GPS technology to optimize delivery times.
- Maintained accurate records of deliveries and pickups, ensuring compliance with operational standards.
- Assisted in training new drivers on best practices and safety measures.
- Conducted vehicle inspections to ensure operational readiness and compliance with safety regulations.
- Improved customer satisfaction by providing exceptional service and timely communications regarding deliveries.
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.