Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyrii Hunter

Ruston

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Customer Service Cashier

Walmart Supercenter
Ruston, LA
06.2023 - 05.2026
  • Resolved customer inquiries and complaints, ensuring satisfaction and loyalty.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.

Call Center Representative

CMI Group
Dallas, TX
04.2022 - 05.2023
  • Managed high call volumes while providing exceptional customer support and maintaining professional service.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.

Customer Service Representative

Working Solutions
09.2021 - 03.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Associate -

Louisiana Delta Community College
Monroe, LA
05.2017

High School Diploma -

Ruston High School
Ruston, LA
05.2013

Skills

  • Typing Speed
  • Phone Etiquette
  • Goal-Oriented
  • CRM Knowledge
  • Problem-solving skills
  • Customer Support
  • Data Entry
  • Customer Service
  • Call center experience
  • CRM Software
  • Inbound Call Management
  • LiveChat Messaging

Timeline

Customer Service Cashier

Walmart Supercenter
06.2023 - 05.2026

Call Center Representative

CMI Group
04.2022 - 05.2023

Customer Service Representative

Working Solutions
09.2021 - 03.2022

Associate -

Louisiana Delta Community College

High School Diploma -

Ruston High School

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Alyrii Hunter