Alyssa Babb
Jeanerette
Summary
Experienced Receptionist with 8 years in medical office settings, specializing in front desk operations, visitor coordination, and administrative support. Recognized for professionalism, attention to detail, and the ability to manage multitask in high demand environments. Skilled in scheduling, inventory, and managing daily email communications to ensure timely follow ups. Committed to delivering exceptional customer service experience by consistently exceeding expectations, resolving concerns efficiently, and continuing to
Overview
9
9
years of professional experience
2019
2019
years of post-secondary education
Work History
Receptionist
Riverside Aesthetics and Wellness
Lafayette
03.2024 - Current
- Greeted patients warmly upon arrival at the dental office.
- Managed appointment scheduling using dental practice management software.
- Maintained patient records with accuracy and confidentiality protocols.
- Developed marketing strategies for the medical spa, including designing promotional materials and managing social media accounts.
- Documented client records and information.
- Handled incoming calls and directed inquiries to appropriate staff.
- Coordinated appointment scheduling and maintained calendar accuracy.
- Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
- Maintained reception area cleanliness and tidiness.
Receptionist
The Spa Medical Aesthetics
New Iberia
05.2022 - 02.2024
- Assisted clients with inquiries about services, pricing, and treatment options.
- Maintained inventory of supplies and equipment for the medical spa.
- Organized promotional events to enhance client engagement and service awareness.
- Organized patient records and kept them up to date in accordance with HIPAA regulations.
Receptionist
Michael R Lorio DDS
Jeanerette
06.2017 - 01.2020
- Greeted patients warmly upon arrival at the dental office.
- Maintained patient records with accuracy and confidentiality protocols.
- Assisted patients with insurance inquiries and billing questions.
- Coordinated communication between patients and dental staff effectively.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
Education
Associate of Applied Science - Cosmetology
Aveda Institute
Lafayette, LA 11.2018 - 12.2019
New Iberia Senior High School
New Iberia, LouisianaSkills
- Professional Communication
- Time Management
- Multitasking
- Attention to Detail
- Organizational Skills
- Hospitality
Timeline
Receptionist
Riverside Aesthetics and Wellness
03.2024 - Current
Receptionist
The Spa Medical Aesthetics
05.2022 - 02.2024
Associate of Applied Science - Cosmetology
Aveda Institute
11.2018 - 12.2019
Receptionist
Michael R Lorio DDS
06.2017 - 01.2020
New Iberia Senior High School