Alyssa Parker
Pineville
Summary
Dynamic professional with expertise in stable management and exceptional customer service, honed at Cenla Moto Sport. Proven track record in enhancing operations and team collaboration. Successfully implemented safety protocols, boosting efficiency by 20%. Adept at training and mentoring, fostering positive relationships and achieving organizational goals. Strong work ethic and attention to detail drive consistent success.
Overview
3
3
years of professional experience
Work History
Barn Director
Cenla Moto Sport
05.2025 - Current
- Managed daily care of horses, ensuring proper feeding and health monitoring.
- Coordinated barn maintenance schedules to ensure optimal conditions for animals.
- Assisted in organizing training sessions including PEMF therapy sessions for the performance horses on property
- Maintained inventory of supplies, tracking usage and ordering materials as needed.
- Implemented safety protocols to enhance barn operations and minimize risks.
- Managed daily barn operations, ensuring efficient workflow and optimal use of resources.
- Monitored overall health and well-being of 15 horses, paying attention to signs of concern.
Server
Novas Breakfast and Brunch
10.2024 - 11.2025
- Delivered exceptional customer service, ensuring a positive dining experience for guests.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Managed order accuracy and timely delivery of food and beverages to tables.
- Assisted in training new staff on menu items and service protocols.
- Collaborated with kitchen staff to coordinate efficient meal preparation and presentation.
- Resolved customer inquiries and complaints promptly, maintaining a welcoming atmosphere.
- Adapted quickly to changing customer needs during peak service hours.
Keyholder
Rocketfast Car Wash
03.2025 - 04.2025
- Assisted in daily store operations, ensuring customer service excellence and efficient workflow.
- Managed cash register transactions accurately while maintaining a balanced drawer.
- Trained new team members on operational procedures and customer interaction protocols.
- Monitored inventory levels, restocking merchandise to enhance product availability.
- Collaborated with management to ensure compliance with health and safety regulations during operations.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Managed store personnel by delegating tasks and supervising daily operations.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Shift Lead
Chick-fil-A
11.2022 - 04.2023
- Supervised daily operations, ensuring compliance with food safety and quality standards.
- Trained and mentored team members on service excellence and operational procedures.
- Streamlined workflow processes to enhance efficiency during peak service hours.
- Managed inventory control to minimize waste and optimize supply levels.
- Implemented training programs to improve staff performance and customer satisfaction.
- Coordinated shift schedules to maintain optimal staffing levels for high-demand periods.
- Developed strategies for improving customer experience based on feedback analysis.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Completed cash and credit card transactions accurately using POS software.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Planned and executed promotions and special events in close collaboration with management.
- Mentored team members in professional development activities that ultimately led to promotions within the organization.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Completed store opening and closing procedures and balanced tills.
- Led team meetings to communicate goals, promote collaboration, and address concerns.
Education
No Degree - Wildlife Conservation
Unity Environmental University
New Gloucester, ME12-2027
Skills
- Troubleshooting and repair
- Stable management
- Horse training
- Labor management
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Cash handling accuracy
- Training and mentoring
- Customer service management
- Daily reporting
- Staff training
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Organized and efficient
- Volunteer recruitment
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Friendly and outgoing
- Time management
- Attention to detail
- Multitasking and organization
- Community service
- Team leadership
- Team collaboration
- Clear communication
- Verbal and written communication
- Telephone and email etiquette
- Decision-making
- Relationship building
- Flexible schedule
- Coaching and mentoring
- Public speaking
- Documentation and reporting
- Project management
- Answering phones
- Document management
Timeline
Barn Director
Cenla Moto Sport
05.2025 - Current
Keyholder
Rocketfast Car Wash
03.2025 - 04.2025
Server
Novas Breakfast and Brunch
10.2024 - 11.2025
Shift Lead
Chick-fil-A
11.2022 - 04.2023
No Degree - Wildlife Conservation
Unity Environmental University